Medical Assistant, Ambulatory Care Clinics

denverhealth; Denver (CO); On-site; USD 34,000 - 48,000; Full time

Job summary

Denver Health is seeking a mission-driven Medical Assistant for the Ambulatory Care Clinics, including the Sexual Health Clinic. The role involves rooming patients, phlebotomy, vaccine administration, and back-office support under supervision to ensure smooth patient flow and safety.

Requirements include a certificate or diploma in medical assisting, possible LPN alternative, and 0-1 year externship or outpatient care experience. Strong communication and teamwork are essential.

Qualifications

• Post Graduate Diploma or Certificate in Medical Assistant required.
• LPN license may be considered as an alternative.
• Less than 1 year externship completion required.
• Less than 1 year direct outpatient care experience required.

Responsibilities

• Take vital signs and document basic patient history.
• Assist providers with procedures and immunizations.
• Prepare exam rooms and maintain supplies.
• Support appointment scheduling and patient flow.
• Document in patient records and ensure confidentiality.
• Monitor patient safety and infection control.
• Assist with phlebotomy and basic lab procedures.
• Communicate changes in patient condition to the care team.

Skills

Vital signs

Phlebotomy

Immunizations

Patient scheduling

EMR documentation

Communication

Education

Medical Assistant certificate program

LPN license (alternative)

Tools

EMR systems

Job description

We are recruiting for a mission-driven Medical Assistant, Ambulatory Care Clinics to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values
Respect | Belonging | Accountability | Transparency

Department
DH STD CONTROL PROGRAM PAV L

Job Summary

Denver Sexual Health Clinic (DSHC) is a fast-paced clinic, strives to provide trauma-informed and affirming comprehensive sexual health services to underserved and marginalized communities. We are looking for a full-time medical assistant position. The essential medical assistant duties include rooming, phlebotomy, vaccine administration, etc). Qualities for successful candidate may include good verbal and nonverbal communication skills, strong work ethic, flexibility, teamwork, good attendance, and attention to detail.

Under general supervision, assists provider including all back-office duties. Provides nursing support with various functions such as; invasive procedures, medication administration, performing appointment and registration scheduling functions. Assists the RN with clinical clerical functions. Ensures smooth work and patient flow within the clinic.

Essential Functions

• Accurately and efficiently takes vital signs and basic historical patient data. Identifies abnormal patient findings. Communicates patient concerns or significant changes in patient's health status to provider or RN. (10%)
• Assists provider in setting up for procedures including aseptic and sterile techniques; provides safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal); obtains EKGs, orders appropriate tests as directed by provider; and schedules specialty and follow-up appointments as directed by provider. (10%)
• Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures a variety of other medically related tasks within their scope of knowledge. (10%)
• Assists in the coordination of clerical information necessary to provide patient care. This may include, but is not limited to:
  - Referrals.
  - Assisting patients with appointments if necessary.
  - Faxing of pertinent medical information.
  - Maintains patient medical record and other information. Ensures patient confidentiality
  - Assists patients with the arrangement of tests and treatments prescribed by physician.
  - Assisting the provider or registered nurse in providing routine treatment instructions.
  - Test results & patient follow-up (10%)
• Checks in patient by escorting patients from reception area to exam room and communicates information regarding any extended wait or delay in appointment time. (10%)
• Documents accurately and appropriately in patient medical record. (10%)
• Reports change in patient condition to appropriate health care provider in a timely manner. (10%)
• Prepares exam and treatment rooms with necessary instruments/supplies. Prepares and maintains clinical and office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. (10%)
• Maintains a safe environment by practicing sound safety and infection control practices according to agency policies and procedures. Helps to identify safety and infection control issues. (10%)
• Engages in performance appraisal on a routine basis by accepting and providing constructive feedback and integrates feedback into practice. Participates in competency reviews as required by department. Assumes accountability for achieving goals set jointly with the manager for the next evaluation period. Participates in the peer review process. (5%)
• May perform phlebotomy and perform various laboratory procedures after competency verified. Maintains safe collection and processing of laboratory specimens. (5%)

Education

• Post Graduate Diploma or Certificate Program Certificate from a clinical Medical Assistant school Required or
  No High School Diploma and/or No GED Accredited program of Licensed Practical Nursing with an active LPN license Required

Work Experience

• less than 1 year Completion of a 160 hour Externship Required or
• less than 1 year 6 months direct patient care experience in an outpatient setting Required

Licenses

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required

Knowledge, Skills and Abilities

• Knowledge of medical office practice.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of and the ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in assisting in a variety of treatments as directed.
• Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in establishing and maintaining effective working relationships with patients, employees, physicians and the public.
• Ability to maintain qua