Medical Assistant Allergy Clinic

Banner Health Corporate; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health in Tucson, AZ seeks a Medical Assistant to support allergy testing and patient care in a high-volume clinic. You will assist RN/physicians, manage patient flow, and handle scheduling, referrals and documentation.

The role requires MA certification, BLS, strong computer/communication skills, and ability to thrive in a fast-paced environment. Monday–Friday, 8:00 am–4:30 pm; on-site in Tucson.

Qualifications

• High school diploma or GED and completion of an approved medical assistant training program.
• Active Medical Assistant certification required (RMA/CMA/CCMA/NCMA/NCCT) with current membership proof.
• BLS certification required.
• Strong computer skills and ability to work with medical software.
• Excellent interpersonal and communication skills.
• Arizona Fingerprint Clearance Card at hire; Arizona Criminal History Affidavit must be signed.

Responsibilities

• Prepare patients for exams and treatments, record vital signs and chief complaints.
• Assist clinicians with exams and minor in-office procedures; document vitals and disposables.
• Coordinate patient care including referrals, pre-certifications, authorizations, and scheduling.
• Process medical records, test results, and billing-related information accurately.
• Maintain infection control, room cleanliness, and sterilization protocols.
• Order supplies and manage medication recalls and inventory.
• Communicate with patients and staff to ensure coordinated care.
• Complete onboarding/orientation activities as directed.

Skills

Computer skills

Interpersonal skills

Multitasking

Medical terminology

Team collaboration

Education

High school diploma or GED

Medical assistant training program

Medical Assistant Certification (RMA/CMA/CCMA/NCMA/NCCT)

BLS certification

Tools

EMR software

Scheduling software

Job description

Primary City/State: Tucson, Arizona Department Name: C/P-Allergy-Clinic-NC Work Shift: Day Job Category: Clinical Care Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one‑of‑a‑kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest‑inspired dining.

The Medical Assistant will be responsible for performing patient intake and rooming, serving as a key support resource for allergy testing procedures, and assisting RN/Physicians during patient reactions. Additional responsibilities include scheduling follow‑up appointments, managing message pools, processing refill requests, preparing prior authorizations, and reinforcing provider instructions to ensure continuity of care. This role operates within a high‑volume Allergy Clinic environment, supporting the care of approximately 900 patients per month, requiring strong organizational skills, clinical competency, and the ability to thrive in a fast‑paced setting.

Schedule: This is a full‑time position scheduled Monday through Friday, 8am to 4:30pm.

University Medical Center Tucson PBCs Banner – University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health‑care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children’s – recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner – University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation’s top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital’s physicians are full‑time faculty of the University of Arizona College of Medicine – Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi‑organ transplant program.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient’s condition to the clinician.
2. Assists providers with exams and minor in‑office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
3. Coordinates and manages patient care including pre‑certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X‑Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
8. This position will complete all necessary on‑boarding/orientation activities, including simulation training, as needed or directed.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use.
• BLS certification required.
• Active Medical Assistant certification such: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
• Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.