Medical Assistant Allergy Clinic

bannerhealth; Tucson (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

Banner Health's Tucson allergy clinic seeks a Medical Assistant to perform patient intake and rooming, support allergy testing procedures, and assist RN/Physicians during patient reactions. This role schedules follow-ups, manages message pools, processes refill requests, and reinforces provider instructions for continuity of care in a high-volume environment.

The position is full-time, Monday through Friday, 8:00 am–4:30 pm, and located at the University Medical Center Tucson campus, a Level 1

Qualifications

• Assisting clinicians and nursing staff in providing medical care.
• Experience supporting allergy testing procedures or similar clinical workflows preferred.
• Proficiency with standard clinical documentation and patient intake processes.

Responsibilities

• Prepare patients for exams by taking vitals and recording symptoms; report changes to the clinician.
• Assist with exams and minor in-office procedures and basic in-clinic testing.
• Coordinate and manage patient care including referrals, authorizations, tests and scheduling.
• Provide clerical support for notifications, medical records, labs, and billing-related information.
• Maintain clean, organized exam rooms and sanitize equipment per guidelines.
• Order and stock supplies; manage medication ordering and recalls as needed.
• Communicate effectively with external and internal customers to support care continuity.
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Skills

Vital signs

Phlebotomy

EKG

PPE protocols

Patient education

Medication administration policy

Job description

Primary City/State: Tucson, Arizona

Department Name: C/P-Allergy-Clinic-NC

Work Shift: Day

Job Category: Clinical Care

Find your path in health care. We want to change the lives of those in our care - and the people who choose to take on this challenge. If you're ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

The Medical Assistant will be responsible for performing patient intake and rooming, serving as a key support resource for allergy testing procedures, and assisting RN/Physicians during patient reactions. Additional responsibilities include scheduling follow-up appointments, managing message pools, processing refill requests, preparing prior authorizations, and reinforcing provider instructions to ensure continuity of care. This role operates within a high-volume Allergy Clinic environment, supporting the care of approximately 900 patients per month, requiring strong organizational skills, clinical competency, and the ability to thrive in a fast-paced setting.

Schedule: This is a full-time position scheduled Monday through Friday, 8am to 4:30pm.

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.


• Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG's. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.


• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.


• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.


• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.


• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).


• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.


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