Medical Assistant Allen

Spine Team Texas Management Company; Allen (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

Spine Team Texas Management Company in Allen, TX is seeking a Medical Assistant to support physicians and staff at the Allen Clinic. The role focuses on efficient patient flow and scheduling procedures to keep the clinic running smoothly.

You will handle vital signs, patient instructions, and liaison with authorized personnel, while upholding HIPAA and high standards of customer service. A high school diploma and MA certification or nursing license are preferred, with bilingual skills a plus.

Qualifications

• High School diploma or equivalent required
• MA certificate or nursing license preferred; or equivalent experience
• Excellent written and verbal communication skills
• Strong time management and organizational abilities
• Ability to plan and execute work projects
• Ability to work productively independently or with others
• Fluent in English; bilingual a plus

Responsibilities

• Provide timely and efficient support to physicians and medical staff in the clinic
• Maintain and supply clinic rooms, pods, and medicines
• Provide patient care including vital signs, explanation of prescriptions and general visit
• Escort patients to appropriate areas and ensure accurate information is conveyed to authorized individuals
• Uphold HIPAA regulations at all times
• Collaborate with the Medical Staff and Spine Team Texas Director of Compliance as required

Skills

Communication skills

Time management

Organizational ability

Planning tasks

Independent work

English proficiency

Bilingual (nice to have)

Education

High School graduate or equivalent

Medical Assistant Certification or Nursing license preferred

Job description

Job Details: Job Location: Allen Clinic - Allen, TX 75013, Position Type: Full Time, Travel Percentage: Negligible, The Spine Team Texas Medical Assistant is responsible for assisting physicians and medical staff in the Clinic. It is imperative for this position to assist in ensuring appropriate and timely patient flow. This position is also required to schedule procedures for patients to ensure that the clinic flow is smooth. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas. This position also must comply with all HIPAA regulations at all times.

Qualifications

• High School graduate or equivalent.
• Medical Assistant Certification or Nursing license preferred; or equivalent experience.
• Excellent written and oral communication skills.
• Excellent time management
• Excellent organizational ability.
• Possess the ability to plan and execute work projects.
• Possess the ability to work productively, either independently or with other individuals.
• Proficient in communicating in the English language both written and verbally.
• Bilingual a plus.

Spine Team Texas Attributes

• Knowledge – The blending of job related education, skills and experience.
• Quantity – Level of satisfactory output generated in position per unit time.
• Accuracy – Absence of errors.
• Judgment – Capacity to make reasonable decisions.
• Innovation – Imagination and creativity used to better position.
• Appearance & Habits – Personal habits, grooming, uniform / clothing.
• Orderliness – Organization of the individual’s work and work area.
• Courtesy – Respect for feelings of others. Politeness on the job.
• Cooperation – Willingness to help others accomplish their objectives.
• Initiative – Voluntarily starting projects. Attempting non-routine jobs and tasks.
• Reliability – Dependability and trustworthiness.
• Perseverance – Steadfast pursuit of job objectives when faced with unexpected obstacles.
• Stability – Even temperament. Acceptance of unavoidable tension and pressure.
• Alertness – Ability to quickly understand new information and situations.
• Professionalism – Professional actions, communications and attitude.
• Team work – Ability to work in a team for the betterment of staff, patients, and the Company.
• Observance – Observance of Company policies and procedures.
• Attendance – Consistent adherence to work schedule.

Job Responsibilities

This position is responsible for providing timely and efficient support to all medical staff and patients within the clinic. Also responsible for the maintenance and supplies of clinic rooms, pods, and medicines. Outstanding customer service via phone and in person is imperative for this position. It is the responsibility of this position to provide patient care in the form of vital signs, explanation of prescriptions and general visit, and escorting the patient to appropriate areas of the clinic. It is the responsibility of this position to provide accurate, and appropriate information to authorized individuals in a timely and efficient manner. Other duties and responsibilities may be required by the Spine Team Texas Director of Compliance, or a member of the Medical Staff.

Customer Service

All Spine Team Texas employees are required to maintain the highest level of customer service at all times. Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker. Employees are required to fulfill the Spine Team Texas mission of "Offering an Unparalleled Patient Experience!" All employees must exhibit a spirit of cooperation and positive attitude. Professionalism is to be maintained at all times.

Team Concept

Spine Team Texas was founded on a team concept approach. To build and enhance the team, each employee must contribute positive interaction, promote value and be a "team-player" not only for their unit or department, but for Spine Team Texas as a whole.

Physical Requirements and Work Environment

Must be able to be on feet and walking for long periods of time. This position works in a well-lit, air conditioned clinical environment. Must have ability to assist in lifting patients if needed. Must be able to work under pressure. Tasks may involve exposure to blood or other potentially infectious materials.