Medical Assistant- 8-4 shift, Monday-Friday

UPMC-GoHealth Urgent Care, LLC; Johnstown (Cambria County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,000

Monthly incentive pay

Job summary

UPMC-GoHealth Urgent Care, LLC seeks a Medical Assistant to support providers, radiologic technologist, and patients through patient care management, organization, and communication. The role focuses on delivering quality care and a seamless patient experience across our urgent care centers.

Minimum hourly rate starts at $17/hour with monthly incentive pay based on performance. Sign-on bonus up to $2,000 for eligible applicants.

Qualifications

• High School Diploma required.
• Graduate of a Medical Assisting Program required.
• BLS certification required at the time of hire.
• MA Certifications accepted: CCMA, CMA, RMA, NCMA, NRCMA, or nursing equivalents.

Responsibilities

• Register patients and verify insurance eligibility.
• Process co-pays and schedule appointments.
• Coordinate referrals to Specialists.
• Answer patient questions and provide status updates.
• Prepare patients for examination and record vitals.
• Conduct point-of-care testing as needed.
• Maintain supplies and exam rooms; manage inventory.
• Perform opening/closing duties and cash handling.
• Document daily QA logs and equipment maintenance.

Skills

Time management

multitasking

Communication skills

Patient care

Organizational skills

Education

High School Diploma

Medical Assisting Program graduate

Tools

MS Office

Patient management software

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

Job Summary

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Minimum hourly rate starts at $17/hour and is commensurate with experience. This position offers monthly incentive pay based on performance metrics. Signon bonusup to $2,000(for eligibleapplicants.*)

Job Requirements

• Education
  • High School Diploma required
  • Graduate of a Medical Assisting Program required
• Work Experience
  • Medical Assistant experience preferred
  • Front Desk experience preferred
• Licenses/Certifications
  • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • One of the following certifications is required at the time of hire:
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
  • In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software

Core Competencies

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escal critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.