Medical Assistant $3500 Sign on Bonus

Novant Health | GoHealth Urgent Care; Torrington (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k matching

Wellness programs

Paid time off

Monthly incentive pay

Growth opportunities

Sign on bonus

Job summary

Hartford HealthCare-GoHealth Urgent Care is hiring for a Medical Assistant to support busy urgent care centers across Connecticut. You will conduct patient intake, verify insurance, and prepare patients for examinations while coordinating referrals and testing.

The role requires BLS at hire and active MA certification within 15 months if not already held. We seek candidates with strong communication, attention to detail, and the ability to work in a fast-paced team.

Qualifications

• High School Diploma required; Medical Assistant program preferred
• BLS certification required at hire (ARC or AHA)
• MA certifications: CCMA, CMA, RMA, NCMA, NRCMA
• If MA cert not held, 1+ year hospital/urgent care MA or phlebotomist experience accepted
• Within 15 months of start, must obtain MA certification if not held
• Nursing/Nurse roles accepted (LPN/RN/EMT/CNA)
• CPOE certification required within two weeks of start

Responsibilities

• Register patients; collect paperwork and verify insurance
• Process co-pays and schedule appointments
• Coordinate referrals to specialists
• Answer patient questions and inform on status
• Prepare patients for examination and record medical history
• Perform basic vital signs and point-of-care testing
• Stock supplies and maintain exam rooms and reception area
• Maintain medical records and scanning of charts
• Open/close duties; cash-out and daily controls

Skills

MA Duties

Typing speed

MS Word

MS Excel

Attention to detail

Communication skills

Cultural sensitivity

Education

High School Diploma

Medical Assistant program

MA Certification within 15 months

CPOE certification within two weeks

Nursing/EMT/LPN/RN accepted in lieu

Tools

Word

Excel

Job description

About Us

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area. At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! These are the unparalleled experiences we strive for and how our team goes above and beyond for you.

Benefits

• Medical
• Dental
• Vision
• 401k matching
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Generous Paid time off
• Monthly incentive pay based on performance metrics
• Growth opportunities
• Sign on bonus up to $3,500 for external candidates

Job Requirements

• Education - High School Diploma required Graduate of a Medical Assisting Program preferred
• Work Experience - Medical Assistant experience preferred Front Desk experience preferred
• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following Certifications is Required: Under one year of Medical Assistant experience requires one of the following Certifications at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
• In lieu of an approved MA Certification, we will also accept one of the following 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR 1+ years of working phlebotomist experience
• Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• In lieu of an approved MA Certification, we will also accept one of the following at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant
• CPOE certification for order entry is required within two weeks of start date.

Essential Functions

Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit. Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalated critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception is well maintained. Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned.

Additional Knowledge, Skills and Abilities

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate in a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care.