Medical Assistant

True North Urgent Care, LLC; Yaphank (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

Northwell-GoHealth Urgent Care is seeking a Medical Assistant to support urgent care operations in our NYC/Long Island network. You will assist with patient check-in, record vital signs, collect specimens when needed, and aid the provider during examinations.

The role emphasizes accurate documentation, front-d desk responsibilities, and collaboration with care teams to ensure a smooth patient experience in a fast-paced clinic environment.

Qualifications

• High School Diploma required.
• Graduate of a Medical Assisting Program preferred.
• Phlebotomy and EKG experience preferred.
• Front desk or registration experience preferred.
• Basic Life Support (BLS) certification required at hire.

Responsibilities

• Register patients and verify insurance, obtain paperwork.
• Process co-pays and schedule appointments for centers.
• Coordinate referrals to specialists and inform patients about status.
• Answer questions and communicate clearly with patients.
• Prepare patients for examination with vital signs and history clearance.
• Perform point-of-care testing as needed (flu, strep, urinalysis, ECG, HCG).
• Stock supplies and maintain exam rooms and reception area.
• Maintain medical records and scan charts to files.
• Conduct opening/closing duties and secure the building.

Skills

Typing speed

Basic computer skills

Microsoft Word

Microsoft Excel

Attention to detail

Verbal & written communication

Customer service

Cultural sensitivity

Education

High School Diploma

Medical Assisting Program preferred

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel.Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions.At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.Hourly rate: $18.50- $27.25This position offers monthly incentive pay based on performance metricsJob RequirementsEducationHigh School Diploma requiredGraduate of a Medical Assisting Program preferredPhlebotomy and EKG experience preferredWork ExperienceMedical Assistant experience preferredFront Desk experience preferredRequired CertificationsBasic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).Essential FunctionsConduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.Process co-pays and schedule patient appointments for assigned center.Coordinate provider referrals to assigned Specialist.Answer patient questions regarding their care and keep them informed of their status.Inform technical staff of patient flow.Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visitPerform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.Responsible for maintenance of medical records and scanning charts to patient files.Answer phone calls, collect and sort daily incoming and outgoing postal correspondenceEnsure reception is well maintainedConduct courtesy call-backs for patient follow-up.Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.All other duties as assigned.Additional Knowledge, Skills and Abilities RequiredBasic Medical Assistant dutiesAbility to type quickly, basic computer knowledgeProficient in Microsoft Word and ExcelDetail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goalsExceptional written and verbal communication skillsAble to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference#INDCSSet up email alerts as new job postings become available that meet your interest!All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.