Medical Assistant

CenterWell; Winter Haven (FL); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Conviva Senior Primary Care seeks a Medical Assistant to be the first contact for patients, handling administrative tasks and clinical support in an outpatient setting. You will work closely with Physicians, Nurses, and staff to ensure safe, efficient care during visits.

Responsibilities include preparing patients, taking vital signs, performing injections, collecting specimens, and assisting with examinations while maintaining HIPAA compliance and patient confidentiality.

Qualifications

• Completed MA school or equivalent training or 5+ years of experience
• CPR certification
• High school diploma or equivalent
• Bilingual in English and Spanish preferred (proficiency test)

Responsibilities

• Greet and prepare patients for exams, discussing symptoms and care needs
• Record vital signs and clinical observations in EMR accurately
• Administer injections and perform procedures within scope
• Conduct diagnostic tests, collect specimens, and draw blood
• Assist providers with examinations and clinical workflows
• Maintain sterile equipment and exam rooms according to safety standards
• Educate patients on care instructions, medications, and follow-up
• Maintain patient confidentiality per HIPAA and policies

Skills

MA certification

CPR Certified

Bilingual English/Spanish

HIPAA compliance

Education

High school diploma or equivalent

MA school/training or approved experience

Job description

Become a part of our caring community

The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Medical Assistant provides advanced clinical support within an outpatient care setting and works closely with Physicians, Nurses, and other healthcare professionals to deliver exceptional patient care. You will report to the Center Administrator and play an important role in ensuring patients receive safe, efficient, and compassionate care throughout their visit.

In this role, you will:

• Welcome and prepare patients for examinations and procedures by discussing symptoms, medical history, and care needs.
• Obtain and document vital signs, patient information, and clinical observations accurately within the electronic medical record (EMR) system.
• Administer injections and perform clinical procedures within the scope of your certification, training, and applicable regulations.
• Perform diagnostic tests, collect specimens, and draw blood for laboratory testing.
• Assist providers and nurses with patient examinations, treatments, and clinical workflows.
• Clean, sterilize, and maintain medical equipment in accordance with infection prevention and safety standards.
• Prepare, stock, and maintain examination rooms to ensure readiness for patient care.
• Educate patients on care instructions, medications, and follow-up appointments as directed by the care team.
• Monitor and prioritize daily patient care activities while supporting efficient clinic operations.
• Maintain patient confidentiality and ensure compliance with HIPAA and organizational policies.

Use your skills to make an impact

Required

• Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
• High school diploma or equivalent
• CPR Certified
• This role is considered patient facing and is part of the company’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred

• Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
• Phlebotomy experience Medication/vaccine administration experience
• 1+ years MA experience
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$43,000 - $56,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients’ well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.