Medical Assistant

Cano Health LLC; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Paid Time Off

Disability Insurance

Life Insurance

Job summary

Cano Health LLC is seeking a Medical Assistant to support physicians and clinical staff in exam, treatment, and care coordination, ensuring smooth operations and an exceptional patient experience.

The role combines clinical and administrative duties, requiring bilingual English/Spanish proficiency, EMR experience, vaccines, phlebotomy, and proactive patient engagement across intake, scheduling, and referrals.

Qualifications

• High School diploma or equivalent required.
• Graduation from an accredited Medical Assistant program or MA certification.
• Minimum 2 years of Medical Assistant experience.
• Bilingual in English and Spanish required.

Responsibilities

• Interview patients and document medical history and concerns.
• Measure vital signs and record results accurately.
• Administer vaccines and injections with proper documentation.
• Perform point-of-care testing and phlebotomy as needed.
• Assist with EKGs, spirometry, and imaging workflows.
• Support EMR documentation and care coordination across teams.

Skills

Bilingual English/Spanish

EMR experience

Patient communication

Care coordination

Education

High School Diploma or equivalent

Medical Assistant program/Certification

Tools

eCW (EMR)

Availity

Lab portals (LabCorp, Quest)

RingCentral

Workday

Job description

Job Summary

The Medical Assistant (MA) plays a key role in supporting high-quality patient care by assisting physicians and clinical staff in the examination, treatment, and overall care coordination for patients. This role requires both clinical proficiency and administrative capability, ensuring seamless operations and an exceptional patient experience.

Essential Duties & Responsibilities

Clinical Duties

• Interview patients and document top complaints, health concerns, and medical history.
• Accurately measure and record vital signs including blood pressure (manual/automatic), temperature, pulse, oxygen saturation, height, and weight.
• Perform pre-visit planning and intake procedures.
• Administer vaccines and injections, ensuring documentation in all applicable systems.
• Conduct point-of-care testing: COVID-19, flu, glucose, urine dipstick, PT/INR, etc.
• Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport.
• Assist with EKGs, spirometry, RetinaVue imaging, and other diagnostic workflows.
• Maintain infection control standards including proper use of PPE and disposal of biohazard materials.
• Prepare and sanitize treatment/exam rooms in accordance with safety protocols.
• Operate emergency equipment such as AEDs as needed.

Administrative Duties

• Support providers by prepping encounters in the EMR (e.g., eCW), including documentation setup and chart reviews.
• Reconcile medications and assist with prescription refill requests.
• Schedule appointments and manage follow-up coordination.
• Print and review End-of-Visit Summaries with patients.
• Coordinate referrals and hand-offs to specialists or care coordinators as needed.
• Update visit status, verify pharmacy details, and close encounters in a timely manner.
• Participate in care gap closure efforts by documenting and assisting with HEDIS measures (PHQ-9, COA, fall risk, cancer screenings, A1c, etc.).

Care Coordination & Patient Engagement

• Assist with appointment confirmations and follow scheduling protocols.
• Support transportation scheduling when applicable.
• Promote and assist with Patient Portal enrollment.
• Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.
• Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.
• Collaborate with front desk and clinical teams to ensure smooth clinic flow.

Operational & Systems Support

• Clear telephone encounters and respond promptly to clinical messages.
• Maintain up-to-date e-filing of documentation (within 48 hours).
• Monitor faxes and EMR "Jellybeans" and task buckets for timely action.
• Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).
• Understand and support prior authorization processes.

Education & Experience

• High School Diploma or equivalent.
• Graduation from an accredited Medical Assistant program or Medical Assistant certification.
• Active and current Basic Life Support (BLS) certification.
• Minimum of two (2) years of relevant experience as a Medical Assistant.
• Fluency in both English and Spanish is required.
• Proficiency with electronic medical records (preferably eCW).
• Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).
• Certification in Medical Translation Education Requirements Required/Preferred Education Level Discipline Required High School Diploma or equivalent Knowledge, Skills & Proficiencies Microsoft Office (Excel, Word, PowerPoint, Teams). Power BI and Oracle (expense management). TripMaster or similar transportation scheduling software. RingCentral communication platform. Workday (HR/time management platform).

Behavioral Competencies

• Compassionate and patient-centered approach to care.
• Strong interpersonal and communication skills.
• Team player with a collaborative mindset.
• Adaptable, organized, and detail-oriented.
• Committed to upholding confidentiality, integrity, and quality standards.

Incentive

This position is eligible to receive a performance bonus each calendar year based upon the Company's achievement of certain financial targets and the achievement of metrics relevant to your position.

Benefits

• medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.

Job Requirements

Physical Requirements

This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

• Work will involve constant driving/traveling to assigned clinics/territories.
• Travel Required Amount of Expected Travel Details Yes 0-25%.
• Flexibility to travel to clinical sites as needed.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here.

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