Medical Assistant

12800 LDS Hospital; United States; On-site; USD 57,509,000 - 81,922,000; Full time

Job summary

Intermountain Health LDS Hospital in Salt Lake City, UT seeks a Medical Assistant to support ambulatory patient care. The role includes gathering patient information, assisting clinicians, and communicating with patients across multiple channels.

Candidates should have a Medical Assistant program completion or MA experience, BLS certification, and basic computer skills. Strong confidentiality, teamwork, and patient-focused care are essential.

Qualifications

• Current Basic Life Support (BLS) certification required prior to start date.
• Completed Medical Assistant Program or 1 year MA experience or current RN/LPN license.
• Demonstrated basic computer skills: word processing and data entry.
• Professional manner and strong interpersonal/communication skills.
• Ability to protect PHI and patient confidentiality.
• Experience collaborating with patients and caregivers to deliver care.

Responsibilities

• Assist clinicians by gathering relevant patient information for visits.
• Communicate clearly with patients via telephone and in person.
• Collaborate with cross-functional teams to support patient care.
• Demonstrate attention to detail and follow-through in patient care.
• Show proficiency in basic Medical Assisting skills in ambulatory settings.

Skills

Professionalism

Communication

Collaboration

Customer service

PHI privacy

Computer literacy

Time management

Critical thinking

Patient care

Reading

Typing

Dexterity

Life Support

Education

Medical Assistant Program

RN/LPN license or MA experience

Tools

EMR systems

Job description

Job Description

A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.

Essential Functions

1. Under the direction of the Clinician, the Medical Assistant will provide care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.


2. Responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.


3. The Medical Assistant will work with cross functional teams to collaborate on patient care.


4. Attention to detail and follow through are key components in helping to provide the care that is needed.


5. The Medical Assistant will demonstrate proficiency in basic Medical Assisting skills as well as have experience providing care in an ambulatory setting.

Skills

Professional etiquette and communication. Collaboration / Teamwork Confidentiality Customer service Resolving patient needs Computer literacy Time management Critical thinking/situational awareness Patient Care Reading Typing Manual Dexterity Life Support Information Collection Accountability

Minimum Qualifications

1. Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to the start date.


2. Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or has a current RN/LPN license.


3. Demonstrated basic computer skills involving word processing and data entry.


4. Professional manner and strong interpersonal and communication skills.


5. Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.


6. Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

1. Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.


2. Experience in an outpatient clinic or other healthcare setting.


3. Computer literacy in using electronic medical records (EMR) systems and other relevant software.

Physical Requirements

1. Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.


2. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.


3. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.


4. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.


5. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items.


6. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time.


7. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location and Compensation

Location: Intermountain Health LDS Hospital
Work City: Salt Lake City
Work State: Utah
Scheduled Weekly Hours: 0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.07 - $28.59

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Compliance

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Equity and Diversity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Artificial Intelligence Policy

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Company Overview

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Career Opportunities

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. All positions subject to close without notice.

PEAK Program

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

Job Classification

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!