Responsibilities
- Patient Care – Provide competent technical and clinical services and flex daily needs based on policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family‑centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners in decision making, offering information, services and support collaboratively.
- Customer Service – Act as a customer advocate, strive to better meet the needs of patients and families. Utilize a customer focus, complete assignments, and interact in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns and provide appropriate education and information.
- Collaboration – Work collaboratively with others, follow complex directions to resolve problems and achieve goals. Develop positive working relationships with peers and colleagues; acknowledge others’ skills, experience and contributions. Share knowledge and provide support for team members. Promote a positive professional work environment.
- Data Management – Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files and other information, and adhere to documentation practices with accurate data entry and document management.
- Laboratory Work and Testing – Manage specimens per protocols. Maintain knowledge of routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated. The Medical Assistant performs delegated clinical and administrative duties under supervision of a nurse or licensed physician.
Qualifications
- High school diploma or equivalent.
- Graduate of a program in Medical Assisting.
- No directly related experience OR completion of a formal medical services training program of the US armed forces OR one year of related work experience.
Position: Medical Assistant – Amb Svcs Allergy Immunology – Full Time – 40 hours weekly.
Cincinnati Children’s is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.