Medical Assistant

Open Door Community Health Centers; United States; On-site; USD 38,572 - 50,971; Full time

Job summary

Open Door Community Health Centers is seeking a dedicated Medical Assistant to support our team in Arcata. The role involves assisting in patient examinations, recording medical histories, and ensuring smooth healthcare access.

Candidates should have a high school diploma and completion of a medical assistant training program, with opportunities for advancement based on experience. The hourly pay ranges from $28.00 to $37.00 depending on certification level.

Qualifications

• Knowledgeable of all injection routes and seven rights of administration.
• Ability to consistently chart patient information accurately.

Responsibilities

• Assist in examination and treatment of patients.
• Obtain and record patient medical histories and vitals.
• Perform chart preparation and confirm appointments.
• Administer medications and immunizations as directed.

Skills

Effective communication skills

Interpersonal skills

Basic computer skills

Ability to handle difficult situations

Education

High School diploma or GED

Completion of accredited Medical Assistant training program

Job description

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access

ACHC Arcata Community Health Center

Assists in examination and treatment of patients under direction of primary care provider and/or registered nurse. Advocates for patients and assists in the furtherance of their care as directed within the California MA Scope of Practice. Entry level. Our medical assistant hourly wage ranges are listed below. All new hires will start at the base wage for the position. MA certification and other requirements may be required to be hired at a higher step on our MA ladder.

• MA I - $28.00 to $32.35
• MA II - $29.50 to $34.10
• MA III - $32.00 to $37.00
• Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of $0.75 added to their wage.

Essential Duties & Responsibilities

• Delivers compassionate assistance to patients in alignment with ODCHC’s Model of Care.
• Obtains and records patient medical histories, vitals, test results, and other information for the medical chart while maintaining strict confidentiality in alignment with HIPAA, HITECH, and California regulations.
• Prepares patients for the visit and provider examination by performing preliminary screenings, vital signs, measurements, and other MA rooming and charting duties.
• Performs chart preparation and Robust Confirmation Calls before scheduled appointments to ensure the patient visit is smooth and efficient.
• Follows Epic EMR workflows for MA duties including standard rooming intake, telephone call documentation, prepping/routing refill encounters, and managing message inboxes and pools.
• Properly conducts MA procedures in alignment with ODCHC guidelines, such as electrocardiograph (ECG), respiratory testing, vision and hearing tests, ear irrigations, peak flow, nebulizer, etc.
• Administers all medications and immunizations per ODCHC policy as directed by licensed staff (practitioner, registered nurse) using the seven rights of administration.
• Sets‑up, assists and cleans up for minor procedures in clinic such as pap smears, mole removals, minor lacerations, incision, and drainage (I&Ds), etc.
• Properly obtains specimens and performs point‑of‑care testing according to laboratory protocols.
• Stocks and cleans exam rooms to remove clutter and ensure patient safety.
• Properly disposes of sharps, bio‑hazard waste, pharmaceuticals, etc.
• Follows standard practices of medical asepsis to clean and disinfect exam rooms and other patient‑facing areas of the clinic.
• Ensures the proper sterilization and packaging of instruments, as well as the proper maintenance of the autoclave machine.
• Follows guidelines for universal precautions including hand washing and use of personal protective equipment (PPE) as appropriate.
• Schedules appointments and follow‑up visits per health center procedure.
• Adheres to the basic MA Scope of Practice in California as outlined in ODCHC policy.
• Floats to other clinics when needed to provide coverage when requested or minimum staffing levels not met.
• As necessary, may be required to support delivery of medications to patients’ homes.
• Other duties and responsibilities as assigned by supervisor.

Qualifications & Expectations

• Basic knowledge of the MA Scope of Practice in California.
• Knowledgeable of all injection routes (i.e. SQ, IM, ID) and the seven rights of administration.
• Ability to consistently and accurately chart patient information.
• Ability to promote effective communication between the patient and the primary care provider.
• Ability and desire to work as a member of a team in order to enhance patient and staff experiences.
• Excellent interpersonal skills.
• Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Effective communication skills; written and verbal.
• Ability to complete routine paperwork and write professional, quality correspondence.
• Basic computer skills; internet, Word, and email.
• Exercises sound and responsible judgment.

Education & Experience

• High School diploma or GED.
• Completion of accredited Medical Assistant training program OR six months or more related experience and/or training as a medical assistant (required).
• State or National Certification or has successfully challenged the state or national board examination (optional).

Certificates, Licenses, & Registrations

• Injection certificate (required by 6 months of employment).
• Current CPR Certification.
• Certificate of Completion of Accredited Medical Assistant Program OR evidence of equivalent MA education.
• Medical Assistant Certification (optional).
• Venipuncture/dermal puncture certification (optional).

Physical Requirements

The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Vision adequate to read medication labels, electronic and written materials, medical equipment readings & results. The employee is frequently required to communicate (talk and hear) in person and by phone, at normal volumes. Activities include sitting, standing, and walking. These activities, to various degrees, extend through all work activities. Standing and walking are performed frequently throughout the work shift. Activities require the employee to continuously and repetitively sit for long periods of time. Activities frequently include lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 40 pounds. Activities frequently require the employee to use hands & fingers, handle or feel objects or tools, manipulate & operate standard medical equipment including, but not limited to, exam tables, sphygmomanometers, syringes, and stadiometers. The employee frequently is required to reach with hands and arms. Kneeling, crouching, stooping, and crawling are required on an occasional basis. Activities require the employee to physically assist patients on an occasional basis, when stepping up onto scales, exam tables, to and from a seated position or into positions required for specific procedures. May need to possess a valid driver's license and reliable transportation for delivery.

EEO Disclaimer

Open Door Community Health Centers does not discriminate based on citizenship status or national origin in accordance with 8 U.S.C. § 1324b.

E‑Verify

Open Door participates in the E‑Verify program. This means we use E‑Verify to confirm the employment eligibility of all newly hired employees by electronically verifying information from their Form I‑9 with the Social Security Administration and the Department of Homeland Security. Participation in E‑Verify is voluntary for our organization, but we are committed to maintaining a legal and compliant workforce.