Medical Assistant

Mindlance; Tucson (AZ); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EOE

Descripción de la vacante

Mindlance is seeking a Medical Assistant to support clinicians in a patient-centered care environment. You will assist with examinations, document vital signs, and manage both front-office and clinical duties to promote smooth clinic operations and accurate record keeping.

Qualified candidates will have at least two years of related experience and a Medical Assistant certificate; bilingual English/Spanish may be required.

Formación

• Two years of related experience or equivalent combination of education and experience.
• Current and valid Medical Assistant certificate from an accredited program.
• Bilingual English/Spanish skills may be required depending on location or patient population.
• Active Basic Life Support (BLS) certification may be required.
• Satisfactory completion of a Tuberculosis test.

Responsabilidades

• Assist clinicians with patient examinations and treatments under physician direction.
• Provide front and/or back office clinical support per clinic protocols.
• Greet patients and facilitate a positive patient experience.
• Manage patient check-in with prepared charts and current information.
• Interview patients, obtain and document vital signs.
• Explain procedures, perform treatments, and administer prescribed medications.
• Support patient check-out by scheduling follow-ups and collecting co-pays.
• Schedule, confirm, and manage patient appointments.
• Reconcile co-payments at day end per clinic procedures.

Conocimientos

Clinical support

Vital signs

Patient interaction

Medical terminology

HIPAA compliance

Educación

Medical Assistant certificate

Descripción del empleo

About the Role

The Medical Assistant plays a critical role in supporting clinicians and ensuring the delivery of high-quality, patient-centered care. This position is responsible for assisting with clinical and administrative functions that promote efficient care delivery, accurate documentation, and a positive patient experience. By serving as a key connection between patients, providers, and care teams, the Medical Assistant helps ensure smooth clinic operations and supports the overall effectiveness of the care center.

Primary Responsibilities

• Assist clinicians with patient examinations and treatments under physician direction.
• Provide front and/or back office clinical support in accordance with Care Center or Medical Group Practice protocols.
• Greet patients in a friendly, service-oriented manner and facilitate a positive patient experience.
• Manage patient check-in by ensuring charts are prepared, medical records are available, patient information is current, and required paperwork is complete.
• Interview patients, obtain and document vital signs, and record the reason for visit.
• Explain procedures, perform treatments, and administer prescribed medications as directed.
• Support patient check-out by scheduling follow-up appointments, collecting co-payments when applicable, and ensuring documentation is complete.
• Schedule, confirm, and manage patient appointments.
• Reconcile co-payments at the end of each day in accordance with clinic procedures.

Key Competencies

Clinical Excellence & Patient Care

• Ability to support clinicians during examinations and treatments under physician direction.
• Knowledge of clinical procedures, vital sign measurement, medication administration, and basic treatments.
• Commitment to patient safety, quality care, and clinical best practices.

Service Orientation

• Demonstrates a friendly, respectful, and patient-centered approach in all interactions.
• Creates a welcoming environment that supports patient comfort and trust.
• Responds effectively to patient needs, questions, and concerns.

Attention to Detail

• Accurately documents patient information, vitals, and visit details.
• Ensures medical records, charts, and required paperwork are complete and current.
• Maintains accuracy in co-payment collection and daily reconciliation.

Communication & Interpersonal Skills

• Communicates clearly and professionally with patients, providers, and care team members.
• Explains procedures and instructions in a way patients can easily understand.
• Demonstrates cultural sensitivity and professionalism in diverse patient interactions.

Efficiency & Workflow Management

• Effectively manages patient flow, scheduling, and appointment confirmations.
• Balances front- and back-office responsibilities in a fast-paced clinical environment.
• Follows established protocols and workflows to support smooth clinic operations.

Professionalism & Confidentiality

• Maintains patient privacy and confidentiality in compliance with HIPAA and organizational standards.
• Demonstrates reliability, accountability, and ethical behavior.
• Adheres to organizational policies, procedures, and regulatory requirements.

Minimum Qualifications

• High School Diploma or equivalent required.
• Minimum of two (2) years of related experience, or an equivalent combination of education and experience.
• Current and valid Medical Assistant certificate / certification from an accredited training program required.
• Bilingual (English/Spanish) skills may be required, depending on location or patient population.
• Active Basic Life Support (BLS) certification may be required.
• Satisfactory completion of a Tuberculosis test is required.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”