Medical Assistant

Saratoga Hospital; Town of Queensbury (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plans

Tuition assistance

Wellness programs

Job summary

Saratoga Hospital in Saratoga Springs, NY, is seeking a dedicated Medical Assistant to join our clinical team. You’ll provide a range of clinical and administrative support to ensure timely and effective care, creating a warm and welcoming environment for patients and families while attending to their needs.

You’ll perform vitals, prepare exam rooms, assist with procedures, manage scheduling and pre-authorizations, handle lab support, and help maintain Medent EMR records.

Qualifications

• High School diploma or equivalent is required.
• Prior medical office experience preferred.
• Ability to set priorities and organize workflow.
• Demonstrated proficiency with clinical equipment and teamwork.

Responsibilities

• Prepare exam rooms and maintain stock for patient care.
• Room patients and collect vitals, med history, and allergies.
• Assist with examinations and procedures as directed by RN/MD.
• Provide clerical support: scheduling, pre‑authorizations, and referrals.
• Support lab tasks: phlebotomy, point‑of‑care testing, EKG.

Skills

Customer service

Interpersonal skills

Time management

Clinical equipment proficiency

Education

High School diploma or equivalent

Tools

Medent EMR

Job description

Salary Range: $18.22-$28.27/hr

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

We’re looking for a dedicated Medical Assistant to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will provide a range of clinical and administrative services to support clinical staff to ensure timely and effective care is delivered to all patients. You will provide patient care in a manner that creates a warm and welcoming environment for patients and families while attending to their clinical needs. All care is provided in compliance with and according to departmental policy, which includes participating in medical and social history collection to assist in the assessment of patient need, and communicate with the healthcare team, as appropriate.

What You’ll Do

• Patient Flow: Prepares exam rooms for patient care. Ensures rooms are neat, clean, and stocked.
• Rooms patients in preparation for nurse and physician. Breakdown, cleaning and set up of exam rooms to insure consistent patient flow. Assist with clinical inventory process.
• Patient Care. Rooms patients, collects vitals, chief complaint, and medical and social history. Reviews medications and documents allergies. Updates medications as instructed/approved by RN. Observes and communicates pertinent information and changes in patient's condition to the RN. Assists clinical staff in completing examinations and procedures as directed.
• Office Clerical Support: Provides clerical support including scheduling, pre-authorization for exams and diagnostic testing, pre-authorization for referrals and medication pre-authorization. Conducts PAM assessments for all Medicaid patients and enters assessments into data system.
• Lab Support: Follows through with patient lab order to include: phlebotomy, point of care testing and EKG, and specimen collection. Performs designated waive testing as applicable (Strep, pregnancy, urine, protein).
• Medical Records: Helps maintain accurate medical records by appropriately filing reports within Medent (EMR) and ensuring completeness of documents prior to filing chart.
• Patient Communication: Conducts patient call backs on normal test results. Communicates with patients regarding medication changes. Keeps patients informed of future appointments and testing.
• Facilitates coordination for patient access to resources via the patient navigator (as applicable).

Additional Responsibilities

• Medical Assistant II is designated to Medical Assistant I that has achieved a specialty competency above required duties that are beneficial to the practice(s). Examples include Coumadin clinic, electronic medical records extraction and chart preparation that assists with onboarding new clinical and clerical staff with the (oncology) or (practice) patient population specific documentation requirements, podiatry radiology, medication reconciliation, etc.

What You Bring

• High School diploma or equivalent.
• Prior medical office experience preferred.
• Ability to set priorities and organize workflow.
• Demonstrated proficiency in the use of applicable clinical equipment. Exceptional interpersonal skills required.
• Must be flexible, self‑motivated, and able to function efficiently without constant direct supervision, and demonstrate ability to take directions from multiple sources and complete all tasks accurately and quickly.
• Possesses strong customer service and team‑oriented attributes.

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust
• Supportive leadership that invests in your development and well-being
• Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
• Opportunities to grow within the Albany Med Health System
• Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.