Medical Assistant

UPMC; Town of Hanover (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

UPMC Orthopedic Care is seeking a dedicated Medical Assistant to join our orthopedic team. This full‑time role involves assisting providers, preparing patients for appointments, collecting vitals, and supporting daily operations across multiple office locations in the Hanover area.

Travel between centers is required to support providers and ensure a seamless patient experience from check-in to follow-up care.

Responsibilities

• Check schedules and organize patient flow, accompany patients to exam/procedure room.
• Assist patients with walking, transfers, dressing, collecting specimens, and preparing for exams.
• Prepare patient rooms and set up instruments per protocol; maintain infection control."
• Send/receive patient records in accordance with HIPAA and related regulations.
• Perform phlebotomy, EKGs, and basic labs; document patient information in the medical record.

Job description

Medical Assistant

UPMC Orthopedic Care

UPMC Orthopedic Care is seeking a dedicated and patient-focused Medical Assistant to join our growing orthopedic team. This position offers the opportunity to work alongside providers in a fast-paced environment focused on delivering exceptional patient care while supporting patients throughout their orthopedic treatment journey.

Location

This position will provide support across multiple orthopedic office locations, including:

• 2201 Brunswick Drive, Hanover, PA
• 250 Fame Avenue, Hanover, PA
• 1703 Innovation Drive, York, PA

Travel between centers is required to support providers and operational needs.

Schedule

• Full-Time
• Day Shift
• Monday through Friday
• No weekends or holidays

Why Join UPMC Orthopedic Care?

• Fast-paced, collaborative orthopedic service line
• Team-oriented work environment focused on patient care
• Opportunity to work closely with providers and patients
• Variety in daily responsibilities across multiple practice locations
• Supportive team dedicated to delivering exceptional orthopedic care

A Typical Day

In this role, you'll work directly with orthopedic providers, assisting with patient care, preparing patients for appointments, supporting clinical procedures, and helping ensure a seamless experience for patients from check-in through follow-up care. Every day offers the opportunity to make a meaningful impact while working as part of a collaborative orthopedic team dedicated to excellent outcomes.

Responsibilities

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.