Medical Assistant

WRS Health; Town of Goshen (NY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

ENT Specialty Care in Goshen, NY is hiring a full-time Medical Assistant to support both doctors and patients in a busy Otolaryngology practice. You will handle patient intake, medical history, scheduling, and insurance verification, reporting to the ENT team.

The ideal candidate brings experience in a medical office, proficiency with EHR and billing knowledge, and a patient-focused approach. This position offers consistent weekday hours (8:30 AM–5:00 PM EST) and a base NY salary of

Qualifications

• Experience as Medical Assistant or medical secretary in healthcare.
• Bachelor’s degree in IT preferred; healthcare/finance degrees also considered.
• Proficient with EHR and appointment scheduling software.
• Knowledge of medical terminology, insurance billing, and regulations.
• Empathetic, patient-centric customer service approach.
• Excellent time management and ability to multitask.
• Strong social perceptiveness and service orientation.

Responsibilities

• Manage patient intake and maintain a professional waiting area.
• Interview patients and document medical history.
• Coordinate multiple physician schedules.
• Answer a multi-line phone system.
• Collect co-pays and verify insurance and authorizations.
• Perform chart checks for tests and imaging prior to appointments.
• Ensure medical documents are complete and accurate.
• Assist during examinations and support patients and physicians.
• Prepare and clean treatment rooms and instruments.
• Support efficient office operations.

Skills

Medical Assistant experience

EHR proficiency

Medical terminology

Empathy

Time management

Customer service

Multitasking

Education

Bachelor’s degree in IT

Healthcare/Finance degree considered

Tools

EHR systems

Appointment scheduling software

Job description

Company Overview

WRS Health is supporting our client, ENT Specialty Care, to hire a full time Audiologist. ENT Specialty Care is a full-service Otolaryngology practice located in Goshen, NY. In addition to General Otolaryngology, we focus on the care of patients with sinus and allergy disease.

Job Purpose and Role

ENT Specialty Care is hiring a dedicated Medical Assistant who will play a crucial role in enhancing patients' experiences and relationships with our practice. As an integral part of our team, you will provide comprehensive administrative support, ensuring the seamless operation of our medical office. In this role, you will assist doctors and patients with tasks related to patient care management, organization, and communication.

Job Duties and Responsibilities

• Manage patient intake and maintain a professional waiting room
• Interview patients and document their basic medical history
• Manage multiple schedules for several physicians
• Answer a multi-line phone system
• Collect co-pays, deductibles, and co-insurance; verify insurance and prior authorizations
• Conduct chart checks to ensure all applicable test results and imaging are available before patient appointments
• Ensure medical documents are complete and accurate
• Assist during medical examinations and provide helpful, supportive assistance to patients and physicians
• Prepare and clean treatment rooms and medical instruments
• Perform other activities that promote efficient operations of the medical office

Qualifications

• Proven experience as a Medical Assistant or medical secretary in a medical office or healthcare setting
• Bachelor’s degree in Information Technology is strongly preferred; degrees in Healthcare, Finance, or a related field will also be considered.
• Proficiency in using electronic health records (EHR) systems and appointment scheduling software
• Knowledge of medical terminology, insurance billing, and healthcare regulations
• Empathetic and patient-centric approach to customer service
• Excellent time management skills with the ability to multi-task and prioritize work
• Strong social perceptiveness and service orientation

Location: Goshen, NY Full Time: Monday- Friday (8:30 AM - 5:00 PM EST)

Benefits

For New York-based roles, the base salary hiring range for this position is $50,000 - 60,000 annually. Compensation offered will be determined by location, level, job-related knowledge, skills, and experience.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the department's proper operations.