Medical Assistant

asu; Tempe (AZ); On-site; USD 2,387,000 - 3,399,000; Full time

Benefits offered by this job

Tuition reduction program

Low-cost health insurance

Retirement program

Paid time for volunteer and PD

10 paid holidays

Job summary

Arizona State University’s Health Services division seeks a Healthcare Specialist 1 to support clinical care for students and faculty across ASU Health Services locations in the Phoenix metro area, with Tempe as the primary site.

The role requires traveling between clinics, assisting with exams, vital signs, lab draws, and medication administration, while maintaining a professional and compassionate demeanor. Full-time, non-exempt position with base pay plus benefits.

Qualifications

• Associate's degree and one year of experience or an equivalent combination of experience/training.
• Demonstrated knowledge of medical terminology and clinical practice.

Responsibilities

• Greet and assist patients at front desk and in EMR system
• Record patient information, vital signs, and medical history
• Assist providers with exams and minor procedures
• Administer immunizations and venipuncture as needed
• Maintain confidentiality and infection control standards
• Support clinic operations across multiple ASU Health Services sites

Skills

Medical terminology

Verbal & written communication

Education

Associate's degree

Job description

Job Profile: Healthcare Specialist 1 Non-Exempt

Job Family: Healthcare Professionals

Time Type: Full time

Max Pay - Depends on experience:

$21.00 USD Hourly

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Supports with basic healthcare services to patients by helping perform examinations, review medical histories, prescribe medications, and interpret diagnostic tests to diagnose and treat injuries, illnesses, and medical conditions.

Job Description:

RATE OF PAY: $21.00 an hour

Supports the healthcare team in delivering high-quality care to students and faculty across all ASU Health Services clinic locations in the Phoenix metro area (West, Tempe, Polytechnic, and Downtown), with Tempe serving as the primary site. This position requires regular travel and flexibility to float between clinic locations based on operational needs. Provides administrative support, direct patient care assistance, and front- and back-office functions to ensure efficient clinic operations. Responsibilities include, but are not limited to, rooming patients, managing patient flow, obtaining and documenting vital signs, performing lab draws, serving as a chaperone, and assisting providers with medical procedures. Maintains a professional, positive, and energetic demeanor while delivering accurate, compassionate service.

What's in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable benefits to enhance staff total compensation.

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance with free, confidential behavioral health services.
• ASU Discounts to sports/events, along with discounts from ASU partnerships.

Currently hiring for the following shift: Monday - Friday 8:00am - 5:00pm

Essential Duties:

• Perform front desk duties, including but not limited to: answering incoming telephone calls, obtaining and verifying patient information, patient check-in/out, coordinating and facilitating accurate patient appointments, and reconciliation of insurance details.
• Manage patient flow. Complete patient intake and enter details in to Electronic Medical Record (EMR). Obtain patient reason for visit, past medical history, vital signs, medication reconciliation, allergies, and assist with medical examinations. Administer screening questionnaires.
• Maintain accurate and strict confidentiality of patient information in EMR as established by appropriate protocols, regulations, and policies.
• Perform procedures, such as venipuncture, EKGs, wound dressing, and medication administration (oral, ID, SQ IM).
• Administer immunizations in accordance with written policies.
• Assist providers with exams and minor surgeries.
• Prepare for procedures with all necessary instruments, supplies, and consent forms.
• Applying ortho splints, the application of DME appliances, and the removal of casts.
• Maintains an inventory of medication and medical supplies as necessary.
• Completes physician orders and provides instructions and directions to patients as needed.
• Entering lab results and other patient results in EMR. Performs and participates in the sterilization of instruments, assists, and maintains infection control standards.
• Maintain a clean and hygienic environment.
• Provide training and work direction to new ASU Health Services team members and extern students as directed by the supervisor.
• Performs other job-related duties as assigned.

Desired Qualifications:

• Knowledge of medical terminology.
• Skill in both verbal and written communication.

Working Environment:

Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.

Frequent sitting and standing for prolonged periods of time.

Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard.

Frequent lifting up to 35 lbs.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS pro