Medical Assistant

Planned Parenthood; Tallahassee (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO and holidays

Benefits eligible after 30 days

Job summary

Planned Parenthood of Florida is hiring a Medical Assistant in Tallahassee. This role primarily supports front office operations, including patient registration, scheduling, insurance verification, and customer service, with cross-training for back-office duties.

The position emphasizes respectful patient care, confidentiality, and collaboration within a values-driven workplace. Starting pay is $18.00 per hour, with benefits eligible after 30 days and generous PTO/holidays.

Qualifications

• High School graduate or equivalent.
• Minimum of one year of experience.
• Experience in dealing with the public.
• Willingness to learn ultrasound, AB lab and other skill enhancements.
• Strong commitment to reproductive rights and Planned Parenthood mission.

Responsibilities

• Conduct patient intake including medical and social histories; perform STI screenings and point-of-care testing.
• Educate patients on birth control options and pregnancy-related services to support informed decisions.
• Ensure exam rooms are prepped and sanitized; assist with basic clinical tasks and lab work.
• Provide excellent patient service aligned with Planned Parenthood values of respect, equity, inclusion.
• Accurately maintain patient records and uphold confidentiality and compliance.
• Support daily health center operations through cross-functional collaboration and accountability.

Skills

Communication

Organization

Customer service

Adaptability

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant

Full-time Regular Tallahassee, FL, US

3 days ago Requisition ID: 1173

Medical Assistant - make an impact!

If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! Planned Parenthood of Florida is seeking a dedicated Medical Assistant to join our talented team in our Tallahassee health center. You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility.

Our mission:

We believe that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide exceptional cutting edge sexual and reproductive health care (including abortion), through education, advocacy and clinical services that are affordable, accessible and available to all people in the community, regardless of income, race, marital status, religion, or sexual orientation. Please visit us at www.ppfl.org to earn more!

This position will primarily support front office operations, including patient registration, scheduling, insurance verification, and customer service. The selected candidate will receive cross-training to perform back-office Medical Assistant responsibilities as operational needs require.

Snapshot of key accountabilities of the Medical Assistant:

• Conduct patient intake, including medical and social histories, and perform STI screenings and point-of-care testing.
• Educate patients in a non-directive manner on birth control options and pregnancy-related services, supporting informed decision-making.
• Ensure exam rooms are properly prepped and sanitized between patients and assist with basic clinical tasks and lab work in accordance with medical standards.
• Provide excellent patient service aligned with Planned Parenthood's values of respect, equity, and inclusion.
• Accurately maintain patient records and documentation while upholding confidentiality and compliance standards.
• Support the daily operations of the health center through cross-functional collaboration, flexibility, and accountability.

Experience/Education of the Medical Assistant:

• High School graduate or equivalent.
• A minimum of one (1) year of experience or equivalent.
• Medical care and reproductive rights experience helpful.
• Experience in dealing with the public.
• The ability to learn ultrasound, procedural assistance and AB lab as well as other skill enhancements at the discretion of the affiliate.
• Ability and willingness to primarily support front office operations while completing cross-training for back-office Medical Assistant responsibilities.
• Must have a strong understanding of and personal commitment to reproductive rights and the goals and responsibilities of Planned Parenthood.
• Excellent organizational, communication and sound decision-making skills.
• Must have a commitment to efficiency and quality.
• Must be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy options.
• Ability to recognize and function appropriately in sensitive situations.
• Previous experience working with Microsoft Office suite is preferred.

What does it take to thrive here?

• A strong commitment to our mission and values.
• Ability to relate to and care for diverse populations and communities.
• Conscientious, cooperative, and detail oriented.
• Stable, dependable and accountable.
• Friendly and professional demeanor that helps patients feel comfortable.

Benefits and Compensation:

• Hourly compensation range for Medical Assistant: Starting at $18.00/ hour, commensurate with experience and local market conditions.
• Eligible for all applicable benefits effective the first of the month following 30 days from your hire date.
• We value work-life balance, offering generous PTO and holidays.

Planned Parenthood of Florida is a Drug Free workplace and an Equal Employment Opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.