Medical Assistant

SENTA ENT and Allergy Physicians; Shelby (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

HSA

FSA

Short & Long Term Disability

PTO

EAP

401(K) Match

Job summary

ENT Carolina is seeking a Medical Assistant to perform administrative and clinical duties under physician supervision. Responsibilities include scheduling, medical records maintenance, taking vitals, preparing patients for examinations, and assisting in procedures.

The role requires a High School diploma or equivalent, with RMA/CMA and CPR certifications preferred. The team emphasizes a collaborative environment and high-quality patient care across multiple locations in the Charlotte area.

Qualifications

• High School diploma or equivalent required.
• RMA or CMA preferred.
• CPR certification preferred.

Responsibilities

• Interacts professionally with patients.
• Accompanies and settles patients in the exam room.
• Takes vitals and enters them into the EMR.
• Obtains current medication lists and verifies allergies; perform reconciliation.
• Documents patient history and chief complaint.
• Performs office tests and documents results.
• Updates surgeries in Surgical History.
• Draws blood specimens and labels for lab.
• Administers intramuscular injections and documents.
• Updates scheduling to minimize wait times.
• Cleans and prepares room for next patient.
• Responds to nursing messages.
• Calls in prescriptions as directed.
• Ensures compliance with laws and policies.
• Maintains a safe environment.
• Other duties as assigned.

Skills

Patient interaction

Vital signs

Medical history taking

Phlebotomy basics

Education

High School diploma or equivalent

Tools

EMR software

Job description

Brief Description

ENT Carolina, an affiliate of SENTA Partners, is an ENT specialty group with multiple locations serving the greater Charlotte area for over 35 years. SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

Medical Assistant performs administrative and clinical duties under the direction of a physician. Administrative duties may include scheduling appointments and maintaining medical records. Clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, assisting in procedures and administering medications as directed by physician.

Key Responsibilities

• Interacts professionally with patients.
• Accompanies and settles patients in the exam room in advance of the physician’s visit.
• Takes vitals such as blood pressure, pulse, temperature, weight, and height and enters them into the EMR.
• Obtains current medication list from new and return patients and verify allergies during every request for medication and every office visit. Perform medication reconciliation.
• Acquires patient history and the chief complaint and document in complete sentences with the proper grammar why the patient is being seen for a visit.
• Performs necessary office tests as requested by the physician and document results in the patient’s record.
• Updates patient’s surgeries in the Surgical History once the patient has had surgery by our physicians. Also, updates surgeries performed by other physicians when they have return visits.
• Draws blood specimens from patients and prepares and labels the specimens for the laboratory ensuring appropriate lab is used based on patient’s insurance plan.
• Obtains patient signed informed consent via paper and administer intramuscular injections such as steroids and documents the injection completion in EHR.
• Updates the provider which patient should be seen next to minimize wait time when multiple rooms are filled up. Patient timeliness and appointment time must be taken into consideration to avoid upset patient(s).
• Cleans and prepares room in a timely manner for the next patient.
• Retrieves, directs and responds accordingly to the messages from the nursing line.
• Calls-in prescriptions as directed by the physicians.
• Ensures compliance with applicable government laws, rules, regulations, AAOA and Company policies and procedures.
• Maintains safe environment for patient, co-workers and self, per policies and procedures.
• Other duties as assigned.

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Retirement Contribution Program - 401(K) Match

• Clinic Hours:
  • Monday-Friday
  • Half-Day Fridays (office closes at 12pm)
  • No Weekends
• Float Expectations - occasionally may be asked to cover in one of our other offices

Requirements

Qualifications

• High School diploma or equivalent
• RMA or CMA preferred
• CPR Certification preferred

Summary

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• Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
• SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.