Medical Assistant

Kaiser Permanente; Santa Clara (CA); On-site; USD 53,000 - 55,000; Full time

Job summary

Kaiser Permanente California, Santa Clara Medical Offices, seeks an entry-level Medical Assistant to support physicians and the care team. You will interview patients, record vital signs, prepare examination rooms, assist with treatments, and help with routine laboratory tests as required by the department.

This on-site, full-time role includes scheduling, data entry, instrument processing, and ensuring a clean, functional work environment.

Qualifications

• Six months of experience or Kaiser externship completed.
• Per National Agreement, current KP Coalition employees have this experience waived.

Responsibilities

• Interviews patients and measures vital signs; records in medical records.
• Prepares treatment rooms and assists clinician with patient care; orders supplies.
• Schedules appointments and handles forms; may administer medications and injections.
• Performs instrument cleaning, processing, sterilizing and basic lab tests as required.
• Maintains customer service standards and supports department operations.

Skills

Vital signs

Patient interviews

Clinical support

Medical terminology

Education

High School Diploma/GED

Medical Assistant training per CA requirements

Tools

EHR systems

Job description

Job Summary

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

Essential Responsibilities

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
• Supervisory Responsibilities: This job has no supervisory responsibilities.

Grade

180

Basic Qualifications

• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma/GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

License, Certification, Registration

• Basic Life Support

Additional Requirements

• Ability to read, write, and comprehend medical information.
• Ability to effectively present information, both verbal and written.
• Must be willing to work in a Labor Management Partnership environment.
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
• Demonstrated ability to use personal computer.
• Medical Terminology Certificate or equivalent experience.

Preferred Qualifications

• N/A

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Location & Schedule

Primary Location: California,Santa Clara,Santa Clara Medical Offices

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri *Scheduled days and hours are dependent on departmental needs and may include holidays and weekends.

Working Hours Start: 09:00 AM

Working Hours End: 05:30 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West

Job Level: Entry Level

Department: Santa Clara Homestead Hospital - Obstetrics/Gynecology - 0206

Pay Range: $38.15 - $40.14 / hour

Travel: No

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.