Medical Assistant

Kaiser Permanente; Santa Clara (CA); On-site; USD 76,000 - 80,000; Full time

Job summary

Kaiser Permanente is hiring a Medical Assistant for the Santa Clara Medical Offices. You will assist clinicians, prepare patients, and handle routine labs while maintaining records and supplies.

Strong computer skills and accurate data entry are essential to support daily clinical operations. The role requires a High School Diploma/GED and completion of relevant Medical Assistant training, with opportunity for growth within a Labor‑Management partnership environment.

Qualifications

• Minimum six (6) months of experience or successful Kaiser Permanente externship.
• Waiver for current KP Coalition employees per the National Agreement.

Responsibilities

• Assists in examination and treatment under physician direction.
• Interviews patients, records vital signs and prepares rooms.
• Manages supplies and performs routine lab tests as required.
• Performs computer data entry and supports patient flow and service quality.

Skills

Patient care

Medical terminology

Documentation

Teamwork

Education

High School Diploma/GED

Medical Assistants course/board requirements

Tools

PC proficiency

EHR systems

Job description

Job Summary

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
• Supervisory Responsibilities: This job has no supervisory responsibilities.

Essential Responsibilities

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
• Supervisory Responsibilities: This job has no supervisory responsibilities.

Grade

180

Basic Qualifications

• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma/GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

License, Certification, Registration

• Basic Life Support

Additional Requirements

• Ability to read, write, and comprehend medical information.
• Ability to effectively present information, both verbal and written.
• Must be willing to work in a Labor Management Partnership environment.
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
• Demonstrated ability to use personal computer.
• Medical Terminology Certificate or equivalent experience.

Preferred Qualifications

• N/A

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Primary Location

California,Santa Clara,Santa Clara Medical Offices

Scheduled Weekly Hours

40

Shift

Day

Workdays

Mon, Tue, Wed, Thu, Fri*Scheduled days and hours are dependent on departmental needs and may include holidays and weekends.

Working Hours Start

08:00 AM

Working Hours End

05:00 PM

Job Schedule

Full-time

Job Type

Standard

Worker Location

Onsite

Employee Status

Regular

Employee Group/Union Affiliation

A01|SEIU|United Healthcare Workers West

Job Level

Entry Level

Department

Santa Clara Homestead Hospital - Adult Primary Care-Unit G - 0206

Pay Range

$36.34 - $38.23 / hour

Travel

No

Work Setting

Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.