Medical Assistant

Camino Health Center; San Clemente (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Camino Health Center is seeking a Medical Assistant to join the primary care team, delivering high-quality, efficient patient care aligned with our core values of Service, Dignity, Justice, and Excellence.

You will work with physicians, mid-level providers, behavioral health professionals, RNs and staff to support direct patient care, execute standing orders, anticipate team needs, and participate in quality improvement efforts, ensuring a positive patient experience.

Qualifications

• High school diploma or GED.
• Medical Assistant Certificate from an accredited program; BLS certification.
• One year experience in health care setting; EHR familiarity preferred.

Responsibilities

• Back Office: Ensures exam rooms are clean, stocked and organized.
• Monitors inventory and orders supplies per standard processes.
• Keeps work areas clean and organized; disposables properly handled.
• Prepares instruments for sterilization and autoclave as per protocol.
• Administrative: Manages provider message queues and patient records.
• Prepares patient records for visits and ensures documentation for pre/post-ops.
• Relays messages to staff; follows up on no-shows; cross-trains in clinics.
• Patient Relations: Maintains positive interactions and interprets when needed.
• Additional: Performs other duties; may travel between clinics with travel reimbursement.

Skills

Bilingual Spanish/English

Education

High school diploma or GED

Medical Assistant Certificate

BLS Certification

Tools

EHR

Job description

The medical assistant’s primary job function is to work as part of the primary care team to provide high quality, efficient and service oriented patient care while demonstrating the health center’s core values. The medical assistant works alongside physicians, mid-level providers, behavioral health professionals, registered nurses and other support staff support to delivery direct patient care services. The medical assistant is responsible for executing standing orders as well as anticipating the needs of the care team in order to help facilitate the delivery of quality clinical care and a positive patient experience. The medical assistant is responsible for actively participating in the health center’s quality and continuous improvement activities.

Ensure that the core values of the Camino Health Center —Service, Dignity, Justice, and Excellence are carried out within daily tasks.

Essential Values-Based Competencies:

Dignity:

Demonstrates competence in communication and interpersonal relations

Excellence:

Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration

Service:

Demonstrates competence in customer/patient focus, adaptability, and shaping change

Justice:

Demonstrates competence in community orientation, stewardship, and strategic planning and action

Back Office Duties

• Ensures that each exam room is properly cleaned, equipped and supplied.
• Monitors inventory of medical supplies and orders needed provisions following standard health center inventory control processes.
• Maintains agreed standard of cleanliness and organization in assigned work areas.
• Properly removes soiled paper goods and disposable medical supplies.
• According to established protocols, properly cleans previously used instruments, prepares for sterilization and autoclave.

Administrative Duties

• Following standard protocols, manages assigned provider’s message queues.
• Ensures all patient logs, immunization records, consents and other forms are complete.
• Responsible for accurately preparing patient records for upcoming visits, including obtaining needed medical records, reviewing standing orders and accessing for clinical measures.
• Ensures that all documentation is available for pre-operation and hospital follow-up appointments.
• Relays messages to medical personnel; returns calls to patients as directed; answers questions and instructs patients in self-care as directed. As directed, follows up with patients who are a no-show for their appointment.
• Cross trains in other clinic areas and fills in as requested in the front office, medical records, case management and laboratory.

Patient Relations

• Provides positive, supportive and caring behavior in all communications with patients, visitors, health center staff and community members.
• Adheres to the policies, procedures, and standards of Camino Health Center.
• Acts as Spanish-English interpreter between provider and client when needed. Interprets accurately and at a level appropriate for the client.

Additional Responsibilities

• Performs other duties as assigned by supervisors.
• May involve travel to other clinic sites; you will be reimbursed for travel across clinics.

Minimum Position Qualifications

Education: High school diploma or GED

License/Certification: Medical Assistant Certificate from an accredited program; BLS Certified

Preferred Position Qualifications:

Experience/Training:One year experience or training in a health care setting. Experience working with an electronic health record (EHR).

Physical and Personal Requirements

• Able to lift 35 lbs.
• Must have reliable transportation to report for shift.