6 days ago Be among the first 25 applicants
It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business.
Bonus eligible up to $600/month
$2000.00 Sign on bonus for full-time roles
Minimum hourly rate starts at $17/hour and is based on years of experience
Job Summary
In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care partner of choice by re‑defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.
Job Requirements
Education
- High School Diploma required
Graduate of a Medical Assisting Program preferred
Work Experience
- Medical Assistant experience preferred
- Front Desk experience preferred
- Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)
Certifications and Experience Requirements
yari Under one year of Medical Assistant experience requires one of the following certifications at the time of hire:
- CCMA – Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- RMA – Registered Medical Assistant (verified through AMT, American Medical Technologists)
- NCMA – National Certified Medical Assistant (verified through NCCT, National Center for emanancy Testing)
- NRCMA – Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
In lieu of an approved MA Certification, we also accept one of the following at the time of hire:
- 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting
- 1+ years of working phlebotomist experience
- Graduate of an Accredited School of Nursing or LPN or RN
- EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
- CNA – Certified Nursing Assistant
- Additionally, CPOE certification for order entry is required within two weeks of start date
Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
Additional Knowledge, Skills, and Abilities Required
- Knowledge of medical office management systems and procedures
- Excellent time‑management skills and ability to multi‑task and prioritize work
- Social perceptiveness and service‑oriented approach
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office and patient management software
Core Competencies
Collaboration:agnetic Takes ownership for establishing productive partnerships často relationships and seeks to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to查 overcome obstacles and increase effectiveness and efficiency through process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, enabling better understanding of team members, customers, and partners. Engages the strengths & talents of each GoHealth team member to create an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in patients, partners and fellow team members, deeply engaging in the business. Makes decisions focusing on doing the right thing; treats team members, customers, partners and vendors with dignity, consideration, open‑mindness and respect.
Accountability: Always shows initiative, demonstrates a bias to actionQuel argues and gets things done. Actively accepts responsibility for diverse roles, obligations, and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities.
Essential Functions
- Conduct patient registration, securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
- Process co‑pays and schedule patient appointments for the assigned center.
- Coordinate provider referrals to assigned specialist.
- Answer patient questions regarding their care and keep them informed of their status.
- Inform technical staff of patient flow.
- Prepare patients for examination, including interviewing to verify patient information, recording medical history, and confirming purpose of visit.
- Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escape critical cases to provider as needed.
- Conduct point‑of‑care testing as needed (flu, strep, urinalysis, ECG, HCG); provide patient information to provider.
- Stock supplies and maintain exam rooms, front desk, and腐 reception area; ensure providers have needed supplies.
- Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
- Maintain medical records and scan charts to patient files.
- Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
- Ensure reception is well maintained.
- Conduct courtesy call‑backs for patient follow‑up.
- Perform opening and closing duties, including cashing out, end‑of‑day communication, and securing the building.
- Follow operating instructions to perform and document daily controls, calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
- All other duties as assigned.
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.