Medical Assistant

Pain Relief Solutions; Poway (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Pain Relief Solutions located in Poway, California is seeking a Medical Assistant to provide essential administrative and clinical support in a professional healthcare environment. The ideal candidate should possess strong interpersonal skills, be detail-oriented and able to work well under pressure.

A graduate from a vocational or technical college in medical assisting is mandatory, alongside at least 1 year of experience in pain management or primary care. Responsibilities include rooming patients, managing electronic medical records, and assisting with scheduling.

Qualifications

• Must have CPR certification within 6 months of appointment.
• A minimum of 1 year of pain management or primary care experience is required.

Responsibilities

• Room patients according to provider policy.
• Enter electronic lab orders and manage EMRs.
• Process prescription refills and charges.
• Schedule and manage appointments.

Skills

Medical Terminology

Excellent interpersonal skills

Team building skills

Decision-making skills

Organizational skills

Education

Graduate of a vocational or technical college in medical assisting

Tools

Microsoft Office

Microsoft Excel

Job description

Position Description

Job Title: Medical Assistant

Department: Clinical

FLSA Status: Non Exempt

Jobs Supervised: None

Supervisor: Clinical Supervisor

Must be willing to travel to other office locations.

General Summary of Duties

Under direct supervision, the Medical Assistant works interdependently with other healthcare professionals to provide quality healthcare to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant must be flexible and able to cover all nonmanagerial aspects of the clinic but able to spot problems and recommend solutions to management.

Responsibilities

• Clinical
• Main Activities:
  • Ability to room patients following each individual provider policy
  • Ability to enter electronic lab orders and manage EMRs
  • Ability to process prescription refills
  • Ability to enter charges
  • Ability to accurately complete encounter notes
  • Answer and return calls in a timely manner
  • Ability to complete tasks on time
  • Ability to resolve patient-related issues that arise
• Administrative
• Main Activities:
  • Ability to request records, scan records, and process patient referrals
  • Accurately enter patient information in the EMR
• Scheduling
• Main Activities:
  • Ability to schedule, reschedule, cancel, no-shows, block templates, and scrub provider schedules for errors
  • Ability to provide detailed instructions for scheduled test
• Other duties as assigned

Knowledge, Skills and Abilities

Knowledge

• Medical Terminology
• Knowledge of clinic policies and procedures for all sites, providers, and rooms
• Knowledge of computer systems, spreadsheets, and application
• Knowledge of operating the standard clinical equipment
• Knowledge of HIPAA policies
• Knowledge of OSHA and safety policies

Skills

• Excellent interpersonal skills
• Team building skills
• Ability to react calmly and effectively in an emergent situation
• Ability to read and comprehend instructions, correspondence, and memos.
• Decision-making skills
• Effective verbal and listening communication skills
• Very effective organizational skills
• Effective written communication skills
• Computer skills including Microsoft Office, Microsoft Excel, and e-mail at a proficient level
• Stress management skills
• Time management skills

Professional Attributes

• Maintain strict confidentiality according to HIPAA guidelines
• Be honest and trustworthy
• Be respectful
• Possess cultural awareness and sensitivity
• Be flexible
• Demonstrate sound work ethics

Education and Experience

Must be a graduate of a vocational or technical college in medical assisting.

CPR certification must be acquired within 6 months of appointment.

A minimum of 1 year of pain management or primary care experience.

Equivalencies will be considered.

Environment and Working Conditions

Office settings and traveling to off-site locations.

Physical/Mental Demands

The Medical Assistant will spend long hours sitting, walking, standing, and using office equipment and computers, which can cause muscle strain. The role also involves varied activities such as stooping, bending, reaching, lifting, kneeling, and crouching. Requires eye-hand coordination, finger dexterity, talking, hearing, and specific vision abilities including depth perception, distance vision, and ability to adjust focus. Occasional lifting/carrying items up to 50 pounds.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.