Medical Assistant

Clear Destination Inc.; Plano (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Pediatric Associates is seeking aMedical Assistant/Medical Receptionist to join our pediatric care team in Plano, TX. The role involves direct patient care and administrative support under clinician supervision, with a focus on vaccine administration, intake vitals, and accurate medical record updates.

The ideal candidate is bilingual in Spanish and English, has MA certification, and at least 1 year of MA experience. A $1000 sign-on bonus is offered for external new hires.

Qualifications

• MA diploma or certification required.
• Active BLS certification required.
• High School Diploma or equivalent.
• Minimum 1 year MA experience preferred.

Responsibilities

• Provide high quality patient experiences; greet patients and maintain a safe, clean environment.
• Take intake vitals (height, weight, temp, BP, pulse, respiration) and document abnormalities.
• Interview patients with age-appropriate questions and update medical records with accurate histories.
• Prepare patients for examinations, assist with procedures and document clinician orders.
• Perform vaccine and medication reconciliation; provide vaccine information statements.
• Maintain vaccine cold chain and manage administration routes with post observation.
• Identify patients, perform injections as trained, and complete follow-up tasks and referrals.
• Perform phlebotomy and proper lab specimen processing; document results for clinician review.
• Adhere to safety, privacy, and information security policies; support the care team.
• Other duties as assigned.

Skills

Bilingual Spanish/English

Interpersonal skills

Customer service

Multitasking

Medical terminology

Written and verbal communication

EHR proficiency

Education

MA Diploma/Certification

High School Diploma or equivalent

Active BLS certification

Tools

EHR software

Job description

OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! * Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment *

THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH.

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.

Looking for a stellar Medical Assistant that meets the below requirements with a passion in pediatric care!!!

PRIMARY FUNCTION:

Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population. Specialty trained as applicable.

ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.)

1. Maintain a high quality patient experience; welcome patients; ensure a safe patient environment, office and exam room cleanliness and appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
2. Perform and document the patient’s intake vitals to include, but limited to height, weight, temperature, blood pressure, pulse, and respiration rate; repeat and notify the clinician of any abnormal findings.
3. Interview the patient based on age appropriateness and/or specialty needs with accurate documentation and update medical records to include chief complaint, current medications with drug name, dosing, route, medication and food allergies with reaction and severity, vaccine, medical, surgical, family, social histories, any barriers to care and home status. Obtain necessary medical records, consultation notes, hospital inpatient and/or ED discharge records, diagnostic and laboratory results for clinician review and treatment follow-up as needed.
4. Prepare the patient for clinician examination, ensure clinician orders are performed and accurately documented. Perform with clinician supervision and assist clinicians in necessary age-appropriate vision, hearing screenings, electrocardiograms with repeat as needed, suture removal, ear lavages, urine cauterization, ear-piercing, wound care, specialty procedures, and emergency response with proper clinician supervision.
5. Perform and document vaccine and medication reconciliation with patient and state registry; provide written vaccine information statements, education to patients/parents prior to vaccine and medication administration.
6. Ensure and adhere to vaccine cold change management with proper handling, storage, preparation, and administration to include reporting vaccine excursion.
7. Perform proper patient identifiers, buddy process validation as per policies, and perform proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation.
8. Complete patient follow-up and tasks assigned to meet patient needs include, but not limited to answering phones, handling correspondence, prescription refill requests, providing the clinician with the necessary information as needed, obtaining medication preauthorization, assisting with patient referrals, patient form completion to include DME, therapy, school clearance, sports and medication forms, arrange home, hospital care, procedures and follow-up appointments, etc.
9. Perform phlebotomy, lab sample collection and proper processing with documentation and report to the clinician as outlined per policy.
10. Medical assistants are essential members of the patient-centered medical home team and will perform and meet best practice standards, quality and key performance indicators set forth by the organization.
11. Other various duties as assigned.

PERFORMANCE REQUIREMENTS:

Adhere to all organizational information security policies and protect all sensitive information, including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.

TYPICAL WORKING CONDITIONS:

• Direct patient care

• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy

• Designated Medical Assistant float staff will be assigned to multiple designated office locations as applicable.

• Indoor Work

• Excessive Noise

• Operating Computer

• Exposure to Hazards

• Extreme Temperatures

• Reach Outward

• Manual Dexterity

• Reach above Shoulder

• Lift/Carry 20 lbs. or less

• Push/Pull 41–200 lbs.

• Sitting

• Walking

• Crawl

• Squat or kneel

• Bending

Other Physical Requirements:

• Vision

• Sense of Sound

• Sense of Touch

• Ability to wear Personal Protective Equipment (PPE)

EDUCATION:

High School Diploma or equivalent required.

Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

LICENSURE/CERTIFICATION:

• MA Diploma / Certification required. OR a minimum of 3 years MA experience will commensurate Diploma / Certification requirement.

• Active BLS certification required

• Current, valid driver’s license required*

EXPERIENCE:

Minimum 1 year of Medical Assistant experience with MA Diploma/Certification in a healthcare setting preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families

• Maintain effective working relationships with patients, employees, and the community

• Ability to multitask in a fast-paced environment

• Knowledge of basic medical terminology, and immunization

• Knowledge of medical safety practices and standards

• Ability to plan, prioritize and organize

• Ability to communicate clearly both written and verbally

• Critical thinking to include emergency

• Proficiency in electronic health recordkeeping systems

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.

The Pediatric Associates Family of Companies is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.