Medical Assistant

Ultipro; Phoenix (AZ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

PTO 3 weeks in first year

10 paid holidays

Low-cost health insurance

Retirement match

Tuition reimbursement

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services is seeking a Medical Assistant for its Broadway OP Clinic in Phoenix, AZ. This role supports medical and administrative tasks in a mental health setting, with daily rounds Monday through Friday during standard business hours.

The ideal candidate has completed a Medical Assistant training program and holds a High School Diploma or GED, with 1–2 years in behavioral/clinical environments preferred.

Qualifications

• Completion of a Medical Assistant training program.
• High School Diploma or GED required.
• Experience in behavioral or clinical settings preferred.

Responsibilities

• Take vital signs and convey results to prescribers.
• Administer injections, venipuncture and EKGs.
• Make follow-up calls for medication-related issues and resolutions.
• Process lab results, refills, prior authorizations and prescriber requests.
• Coordinate care for clients transitioning from inpatient to outpatient care.

Skills

Vital signs

Injections

Venipuncture

EKG administration

Client communication

Education

Medical Assistant training program

High School Diploma or GED

Job description

Broadway Outpatient
PHOENIX, AZ 85040, USA

Description

Southwest Behavioral & Health Services is one of Arizona’s oldest and largest non‑profit, community‑based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

We are seeking a part‑time or full‑time Medical Assistant to join our Broadway OP Clinic. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.

The Medical Assistant will work in‑office Monday‑Friday, standard business hours (no evenings, weekends or holidays).

Job Preview at a Glance:

The Medical Assistant will report to Program Director. Position will be responsible for medical and administrative support. In addition, the position will provide care and coordination to clients.

Responsibilities:

• Takes vital signs and communicates results to prescribers.
• Administers injections, venipuncture and EKGs.
• Makes requested client contact calls for medication related follow‑up and complaint resolution.
• Processes lab results, requests for medication refills/issues, prior authorizations and requests from prescribers.
• Completes Targeted Investment Screening and PCP coordination for all enrolled clients.
• Assists with scheduling prescriber appointments and coordination for clients who are transitioning from inpatient care.
• Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided.

Qualifications:

• 21‑years of age
• High School Diploma or G.E.D required
• Completion of a Medical Assistant training program required.
• One to Two years of experience in a behavioral and/or clinical setting required.
• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life‑changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education

High School or better.

Experience

1-2 years: Experience in a behavioral and/or clinical setting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.