Medical Assistant

AIDS Healthcare Foundation; Orlando (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Collaborative team environment

Employee development

Job summary

AIDS Healthcare Foundation in Orlando is seeking a Patient Care Specialist 2 to support our patient-centered care and smooth center operations. You will alternate between clinical functions, including phlebotomy, and administrative tasks to ensure a seamless patient experience.

You will participate in cross-functional rotations, verify insurance coverage, process referrals, and collaborate with team members to uphold our mission of compassionate, high-quality care.

Qualifications

• Clinical and administrative duties in a healthcare setting.
• Ability to transition between medical assistant clinical functions including phlebotomy and administrative duties.
• Commitment to patient experience and quality care.
• Adaptability in a dynamic healthcare environment.

Responsibilities

• Perform phlebotomy and clinical duties.
• Handle front office tasks and patient referrals.
• Identify and verify insurance coverage.
• Participate in cross-functional rotations across center functions.
• Collaborate with other staff to uphold mission and values.

Skills

Patient care

Phlebotomy

Administrative support

Referrals processing

Insurance verification

Tools

EHR systems

Front office software

Job description

A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A PCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, PCS2s contribute to a positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a PCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The PCS2 will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing medical assistant clinical functions including phlebotomy, and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.

Want to know what it's like to be a Patient Care Specialist 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life!

Qualifications

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.