Medical Assistant

Fountain Life; Orlando (FL); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

Company holidays

Vacation + PTO

401k

STD & LTD insurance

Job summary

Fountain Life in Orlando is seeking a Medical Assistant to support physicians, document patient information, and assist in care delivery across both in-person and virtual channels.

You will manage lab processes, handle prescription requests under supervision, and ensure HIPAA compliance while delivering world-class hospitality to members.

The role emphasizes accuracy, strong communication, and ability to work in a fast-paced environment, with a focus on providing high-touch service.

Qualifications

• Associates degree, and must be certified or registered medical assistant.
• 2 years clinical experience in a physician’s office or ambulatory setting as alternative to degree.
• CCMA or RMA preferred.

Responsibilities

• Document and file clinical records in the EHR.
• Support physician in capturing and implementing medical plans.
• Create supplement orders via online dispensary.
• Manage prescription requests under physician supervision.
• Collect results from diagnostic lab portals.

Skills

Lab draws

EKG testing

Vital signs

Medical terminology

HIPAA compliance

Communication skills

Education

Associate degree

CCMA or RMA preferred

Certified/Registered MA

Job description

The Medical Assistant plays a pivotal role in delivering a seamless and personalized care experience. Working directly under the supervision of a physician, you will be responsible for collecting, documenting, and communicating accurate patient information, assisting in care delivery, supporting diagnostics, and ensuring regulatory and organizational compliance. You will also coordinate patient requests, manage lab processes, and help ensure that every interaction reflects the highest standard of service.

Key Responsibilities

• Documentation and filing of clinical records in the electronic health record.
• Assisting physician to capture and implement medical plans for members.
• Creating supplement orders through online dispensary.
• Management of prescription requests under the supervision of a physician and medication reconciliation.
• Collection of results from diagnostic laboratory portals.

In Center Skills:

• Lab draws
• Conducting Skin IO testing
• Performing EKGs
• Obtaining vital signs to include height and weight
• PNOE

Functional Expertise:

• Proficient in medical terminology.
• HIPAA compliance certification.
• Strong multi-tasking skills. Attention to details even under pressure.
• Time management skills with the ability to meet deadlines.
• Documentation management and ability to use electronic health records.
• Provide seamless support to members across all virtual communication channels (Zoom, email, text, WhatsApp, phone) with a strong emphasis on being highly accessible and responsive.
• Ability to work with strict confidentiality requirements, as well as utilize good judgment in the preparation and distribution of confidential information.

World-Class Hospitality Focus:

• Deliver exceptional, personalized hospitality experiences in every member interaction, ensuring a 21st-century service standard and maintaining Fountain Life's promise to surprise and delight members .

Enhanced Technology and Virtual Tools:

• Leverage digital tools and platforms to provide efficient, high-touch service remotely, ensuring all virtual processes are intuitive, educational, and actionable.

Expanded Responsibilities:

• Proactively address member concerns or inquiries with empathy and professionalism, demonstrating a commitment to resolving issues promptly and exceeding expectations. People Skills:
• Excellent communication and interpersonal skills for strong customer relationships.
• Ability to work well in a team environment.
• Ability to communicate clearly and professionally through both verbal and written skills.

Education and Experience:

• Associates degree, and must be a certified or registeredmedicalassistance
• 2 years clinical experience in a physician’s office or ambulatory setting in lieu of degree/diploma
• CCMA or RMA preferred.

Fountain Life is an equal opportunity employer and values diversity at every level. We prohibit discrimination of any kind based on race, color, religion, gender, identity, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws.

What We Offer

• 100% Paid Medical Benefits for Employee + Dependents
• Competitive Total Rewards Package
• STD & LTD Insurance
• Company Holidays
• Generous Vacation + PTO Policy
• 401k

About Fountain Life

Fountain Life is redefining preventative and longevity-focused healthcare through advanced diagnostics, AI-powered insights, and world-class medical expertise. Our mission is to detect and prevent disease before symptoms arise — enabling members to live longer, healthier, peak-performance lives.

54,000 - 54,000 USD per year (Orlando Center)