Medical Assistant

GoHealth Urgent Care; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

GoHealth Urgent Care is seeking a Medical Assistant to support patient exams at our NYC-area urgent care centers. You will manage check-in, take vital signs, prepare specimens, and assist providers during exams in a fast-paced, patient-centric environment.

Responsibilities include registering patients, processing co-pays, coordinating referrals, maintaining charts, stocking rooms, and ensuring smooth daily operations.

Qualifications

• High School Diploma required; Medical Assisting program preferred.
• Phlebotomy and EKG experience preferred.
• BLS certification required at time of hire.

Responsibilities

• Register patients, verify insurance and eligibility.
• Process co-pays and schedule appointments.
• Coordinate referrals to specialists.
• Answer patient questions and inform them of status.
• Prepare patients for examination and record medical history.
• Record vital signs and perform basic tests; escalate when needed.
• Stock supplies and maintain exam rooms and reception areas.
• Maintain medical records and scan charts.
• Handle calls and daily correspondence.
• Perform opening/closing duties and cash handling.
• Operate equipment and maintain QA logs; other duties as assigned.

Skills

Typing speed

Computer literacy

MS Word

MS Excel

Attention to detail

Communication skills

Cultural sensitivity

Education

High School Diploma

Medical Assisting Program

Phlebotomy and EKG experience

Tools

Microsoft Word

Microsoft Excel

Job description

You're more valuable than ever - And that's just how we'll make you feel.

Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions.

At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Hourly rate: $18.50- $27.25

This position offers monthly incentive pay based on performance metrics

Job Requirements

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred
• Phlebotomy and EKG experience preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escal critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.