MEDICAL ASSISTANT - CHINESE BILINGUAL

CenterLight Health System; New York (NY); On-site; USD 36,093 - 75,073; Full time

Job summary

A healthcare provider in New York is seeking a Medical Assistant to perform essential medical tasks, including venipuncture, EKGs, and routine assessments. The ideal candidate will have at least one year of experience, including working with elderly populations, and must demonstrate excellent customer service and interpersonal skills. This full-time position requires a high school diploma, medical assistant certification, and effective communication abilities. The role involves a 40-hour work week with set hours from 8:00 AM to 5:00 PM.

Qualifications

• 1+ year of venipuncture experience, preferably with the elderly population.
• Computer literate.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform routine medical assistant functions and EKGs according to best practices.
• Draw blood and collect specimens according to established protocols.
• Maintain confidentiality of participant information.

Skills

Customer service skills

Interpersonal skills

Venipuncture

Bilingual in Chinese

Education

High school diploma or equivalent

Medical assistant certification

EKG certification

Job description

Job Purpose

Under the direction of the Medical Practice Manager, this position performs routine medical assistant functions as well as other required tasks. Under the supervision of the DTC Clinical staff, the Medical Assistant will perform venipuncture and finger blood collection, including drawing, capping, and labeling of blood specimens, as well as performing EKGs.

Job Responsibilities

• Perform all routine medical assistant functions with consistency, according to policy/best practice and expected service standards, while adhering to the participants’ right for privacy and dignity.
  • Consistently and accurately take and document in the EMR the participant’s blood pressure, pulse, temperature, height, and weight.
• Draw blood and collect specimens according to Infection Control protocols, per MD order and consistent with all other established policies/best practices.
  • Process specimens according to policy in preparation for pick-up.
  • Identify specimen correctly.
  • Match request form with specimen.
  • Appropriately centrifuge specimens if required.
  • Refrigerate specimen according to policy/acceptable practice.
• Accurately and without delay order laboratory tests as per physician’s written orders.
  • Track test results.
  • Inform physician in writing of canceled lab tests.
  • Schedule Home Draw Labs.
  • Obtain applicable reports on an ongoing basis via software.
  • Consistently track lab supply inventory and order supplies as necessary while adhering to the approval process.
  • Fully stock examination offices with all required medical supplies at all times.
• Perform EKGs according to policy/best practice and expected service standards while always adhering to participants’ rights.
• Perform routine tests such as dipstick, blood finger‑stick glucose, and INR according to policy/best practice and expected service standards while always adhering to participants’ rights.
• Provide services according to established safety procedures and infection control standards as per OSHA and CLHC Health Services policy and procedure, and provide services with due regard for the health, safety, and well‑being of the participant.
• Maintain strict confidentiality of any/all participant information.
• Transport participants via wheelchair or accompany ambulatory patients within the Pace Center to and from the Diagnostic Treatment Center.
• Transfer and offer assistance during transferring of participants into and out of wheelchairs, toilets, beds, and other equipment (e.g., Hoyer lift).
• Assist participants requiring help with toileting and other ADL care.
• Assist MD as requested, including translation and set up of equipment for examination and clean up when necessary.
• Understand that you are responsible for seeking feedback, instruction, and/or additional education with regard to any/all aspects of your job responsibilities that are not clear.
• Translate as needed.
• Assist with customer issues and grievances in a timely, accurate, and courteous manner, working with other departments to resolve the source of the problem(s).
• Assist with coordination of follow‑up visits and transportation for participants coming into and departing from the medical practice.
• Provide coverage for the Front Desk Area as needed.
• Perform other related duties as assigned by the supervisor.

Schedule

Weekly Hours: 40

Hours: 8:00 AM – 5:00 PM

Qualifications

• Education: High school diploma or equivalent. Medical technician training. Vision screening training.
• Experience: At least 1 year of venipuncture experience, preferably with the elderly population. Must be computer literate.
• Language: Chinese bilingual (Mandarin, Cantonese, or Fujianese).
• License/Registration: Medical Assistant Certification (must be certified Phlebotomist); EKG certification.

Other

• Superior customer service skills, friendly, outgoing personality, tactful and courteous.
• Must possess strong interpersonal/people skills.
• Must embrace the role of a true “care‑taker.”
• Must be able to work in a fast‑paced environment.
• Must be able to use all equipment as dictated by the position.
• Must have the ability to concentrate on moderate details and adapt to frequent interruptions and changes.
• Must have the ability to attend to tasks lasting from 10–90 minutes.
• Must be self‑directed with the ability to work with or without supervision.
• Must demonstrate the ability to establish a good rapport with participants and peers, which is essential.
• Must possess a pleasant telephone manner.
• Must be able to work weekends if required.

Physical Requirements

• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary Positions – Sedentary position in duration of up to 6–8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and the ability to lift patients safely using OSHA guidelines.
• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas. Position requires the individual to be able to travel and walk between sites/locations and work areas throughout the day.
• Agility/Fine Motor Skills – Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (e.g., typing, use of medical supplies, equipment).
• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.
• Audio, Hearing and Motor Skills (Language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. Additionally, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.
• Cognitive Ability – Must be able to demonstrate good decision‑making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min - Max)

$26.20/hour or $54,496.00 annually. Note: Position's wages are contingent upon terms and conditions outlined in the collective bargaining agreement.