Medical Assistant

GoHealth Urgent Care; New Castle (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision & more

401(k) with company match

PTO: 208 hours annually

Job summary

UPMC-GoHealth Urgent Care in Pennsylvania is seeking a Medical Assistant to support examination and treatment under urgent care providers. You will handle registration, vital signs, specimen preparation, and front desk duties in a fast-paced setting.

You should have a High School Diploma, MA program completion preferred, and active BLS. Certifications such as CCMA/CMA/RMA/NCMA/NRCMA are required at hire, or an accredited nursing degree as alternative.

Qualifications

• High School Diploma required
• Graduate of a Medical Assisting Program preferred
• BLS certification required at time of hire (ARC or AHA)
• One of CCMA, CMA, RMA, NCMA or NRCMA required at time of hire
• CPOE certification for order entry required within two weeks of start date
• In lieu of MA certification, RN/LPN or Accredited Nursing programs accepted

Responsibilities

• Register patients and verify insurance and eligibility.
• Process co-pays and schedule appointments.
• Coordinate referrals to specialists.
• Answer patient questions and update status.
• Prepare patients for examination and record medical history.
• Perform vital signs and basic point-of-care testing.
• Maintain exam rooms and stock supplies.
• Maintain medical records and scan charts.
• Handle phone calls and daily correspondence.
• Close opening/closing duties and cash管理
• Follow QA/QC logs and calibration procedures
• All other duties as assigned

Skills

Patient registration

Vital signs

Medical terminology

Communication

Team coordination

Microsoft Word

Microsoft Excel

Education

CCMA

CMA

RMA

NCMA

NRCMA

Tools

Microsoft Word

Microsoft Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

UPMC, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Pennsylvania and West Virginia areas.

At UPMC -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

Why You’ll Love This Role

Competitive Pay:

• This position offers monthly incentive pay based on performance metrics
• Competitive hourly rate based on experience
• Ongoing referral bonus opportunities

Training & Development:

• Hands on, immersive training & coaching program with classroom and shadowing days alongside peers
• Onsite Managers who are passionate about supporting team members and their growth

Benefits:

• Medical, Dental, Vision & more
• 401(k) with company match
• Generous PTO: starting at 208 hours annually

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepares specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required at the time of hire
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two weeks of the start date.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to the provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!