Position Summary
Provides general patient care and basic patient education as directed by providers. Performs duties which indirectly support patient care such as PCMH quality measures (prevention & disease), in-house practice services (medical, dental, and behavioral health), recordkeeping, routine laboratory duties, general equipment maintenance, immunizations, and maintaining site supply & medication inventories.
Primary Duties and Responsibilities
- Assist with medical procedures, apply sterile dressings, perform exams, and document treatments as needed.
- Triage patients with proper documentation.
- Safely lift and physically manipulate patients.
- Maintain quality, safety, and infection control standards.
- Educate patients and/or families about disease and proper care and treatment as instructed by the provider.
- Prepare and process laboratory samples and tests using established protocols.
- Coordinate paperwork for providers that may be needed for referrals, prior authorizations for medications, and diagnostic testing.
- Perform testing including lab draws, EKGs, PFTs, drug screens, etc. (training provided).
- Enter nursing charges and patient information into electronic health record software.
- Enter patient data into medication log sheets and other assigned logs.
- Review patient charts, check in patients, obtain and record all vital signs, and collect patient histories (allergies, medication, medical surgical, family, and social).
- Reconcile medications and state initial reason for patient’s visit.
- Directly address patient care gaps with patients during visits and between visits using patient lists to review and act on overdue preventive care needs.
- Participate in quality improvement efforts, provide feedback on projects, and suggest future improvements.
- Record and report observed symptoms, reactions, treatments, and changes in patient’s condition.
- Administer medications and immunizations as per standard administration and document in EHR.
- Actively participate in in-service education programs as required by practice.
- Maintain and stock inventory of office and/or clinical supplies as appropriate.
- Report incidents, maintenance issues, unsafe conditions and/or good catches to supervisor.
- Actively participate in team huddles for organizational planning and team activities.
- Transport to rotate to any DSHC sites as needed.
- Perform miscellaneous job-related duties as assigned.
- Follow HIPAA, OSHA, corporate compliance policies and regulations.
- Demonstrate DSHC’s 5 core values and valued behaviors daily.
Marginal Duties (As Assigned)
- Perform perinatal/pre-natal management duties for providers: monthly accounting of new prenatal patients, delivery information, new baby sex & birth weights, patient reminders, patient education of prenatal cycles/hospital, set appointments for practice & hospital registration, and warm handoffs to delivering physician.
- All preparation for Uniform Data System (UDS) prenatal delivery and birth weights reporting.
- DOT medical exams / provider assistance.
- Circumcision provider assistance, IV insertion and monitoring.
- Bilingual skills/interpreter.
Minimum Qualifications
- Graduate of Medical Assistant Program.
- CMA certification in good standing or intent to become certified if not presently or by hire date unless otherwise determined.
- Current Basic Life Support (BLS)/Cardiopulmonary Resuscitating (CPR) certification in good standing.
Preferred Qualifications
- 1‑3 years of experience medical assisting, M.A. certified.
Benefits
- Competitive benefits package for full‑time employees, including medical, dental, and life insurance.
- 10 paid holidays.
- Retirement plan.
- Loan repayment for some roles.
- Paid time off.
Equal Opportunity Employer
Desert Sage Health Centers | Equal Opportunity Employer