Medical Assistant

Balance Health; Mission Viejo (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Balance Health is seeking a qualified Medical Assistant in Mission Viejo, CA to support patient care within a dynamic outpatient practice. The ideal candidate will have 1-2 years of experience, preferably in a podiatry setting, and must hold or be able to obtain CPR certification. Responsibilities include greeting patients, taking vital signs, maintaining records, and ensuring HIPAA compliance.

Candidates should demonstrate excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Strong computer skills are mandatory, and a flexible approach to changing assignments is expected.

Qualifications

• 1-2 years experience as a Medical Assistant in a professional outpatient practice.
• Current American Heart Association CPR Certification required.
• Ability to work with minimal supervision once fully trained.

Responsibilities

• Greet patients professionally and coordinate services between patients and providers.
• Take vital signs and prepare exam rooms for patient appointments.
• Ensure HIPAA compliance and maintain accurate patient records.

Skills

Critical thinking skills

Interpersonal communication

Attention to detail

Ability to use EMR

Typing skills

Problem-solving skills

Education

High School Diploma or equivalent

Certification from an approved medical assistant program

Tools

Microsoft Office programs

Job description

Description

The Medical Assistant works closely with Physicians/Providers and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related responsibilities. In this lead role, the LMA also works to fulfill a variety of patient needs and ensures smooth patient flow within the office, occasionally in both the back and front of the practice office.

• Greets patients in a professional and friendly manner in person on site and/or via phone
• Escorts patients to exam rooms ensuring preparation and set up is ready for provider appointments
• Takes vital signs and may perform ancillary tests appropriate to skill level per provider guidance
• Properly prepares exam rooms for providers, ensuring they are properly stocked with all necessary supplies for use during patient examinations, treatment, and procedures
• Apply dressings, bandages, and splints as directed by providers
• Ensures a sanitized and safe working environment is maintained per required protocols
• Maintains complete and accurate patient records entering all information timely per established protocols
• Properly maintains HIPAA compliance including strict confidentiality at all times
• Demonstrates excellent communication skills by properly coordinating and communicating services between patients, providers, coworkers, and outside entities as necessary and timely always with professionalism
• Performs other medical assistant / office duties as needed or requested

Requirements

• 1-2 years’ experience as a Medical Assistant working in a professional outpatient practice medical office (podiatry practice highly preferred)
• High School Diploma or equivalent
• Current American Heart Association CPR Certification or ability to achieve within timeline required
• Certification from an approved medical assistant program or equivalent combination of training and hands on relevant experience highly desired
• Requires critical thinking skills, decisive/good judgment and the ability to work with minimual supervision once fully trained
• Ability to respond appropriately to emergency situations
• Adaptable with regard to advancement of and changing technology per business needs
• Demonstrates attention to detail, accuracy and thoroughness
• Ability to establish and maintain cooperative and professional working relationships with personnel at all levels within the company
• Able to coordinate patient services, assist patients with office, medications and procedure authorizations and clearly explain processes to patients
• Ability to use EMR and perform chart abstraction into EMR
• Efficient typing skills requried to input various data into Information Systems
• Strong computer skills and use of Microsoft office programs
• Ability to efficiently prioritize and complete work
• Excellent interpersonal, listening, written, and verbal communication / writing skills along with a full understanding and comprehension of the English language
• Excellent organizational and problem-solving skills
• Must be able to multi-task and be flexible in changing work assignments sometimes on short notice, which may include decreased or increased work hours or working at a different practice location as needed to ensure business needs are properly met
• Ability to work in a fast-paced and constantly changing work environment
• Must be able to lift up to 30 pounds at a time.