MEDICAL ASSISTANT

StrideCare; Mesquite (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

StrideCare in Texas is seeking a dedicated Medical Assistant to support outpatient clinic operations. You will greet patients, record vitals, assist with procedures, manage administrative tasks, and ensure compliance with HIPAA and safety standards.

Ideal candidates have CMA/RMA or equivalent, BLS, and at least one year of experience in a physician's office or hospital. Bilingual Spanish/English is a plus; strong communication and accuracy are essential.

Qualifications

• Administrative skills including answering calls, scheduling, and greeting patients.
• Strong communication with patients, families, and healthcare teams.
• Attention to detail and ability to follow protocols.
• Proficiency with Athena EHR or similar systems.
• Bilingual Spanish/English is a plus.

Responsibilities

• Greet patients and escort to exam rooms; obtain and record vitals.
• Measure and fit compression stockings; assist with procedures.
• Prepare rooms and equipment; assist RN/PA with medications and syringes as permitted.
• Provide pre- and post-procedure instructions and coordinate clinic flow.
• Maintain HIPAA compliance and privacy of patient records.

Skills

Administrative skills

Communication skills

Time management

Cleanliness and adherence to protocols

Attention to detail

Athena EHR

Bilingual (Spanish/English)

Education

High School Diploma

Graduation from an accredited Medical Assistant program required or equivalent; CMA/RMA preferred

Current Basic Life Support (BLS) certification or ability to obtain within 30 days

Minimum of 1 year of experience in a physician's office or hospital

Tools

Athena EHR

Job description

Description

Job Summary

Dedicated and compassionate Medical Assistant with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of clinical and administrative tasks to support healthcare delivery. Possess strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.

Essential Duties / Responsibilities

Clinical Responsibilities

• Greet patients and escort them to exam rooms.
• Obtain and record patient vitals, including height, weight, blood pressure, pulse, respiration, and temperature.
• Measure and fit patients for compression stockings and assist with putting them on.
• Take before and after pictures of patients.

Room Preparation and Support

• Ensure rooms are stocked appropriately.
• Clean and prepare rooms for procedures.
• Assist with room and tray set-up for patient procedures.
• Assist RN and PA in preparing medications and filling syringes (as permitted by state law).

Patient Support and Communication

• Issue patients pre- and post-procedure instructions, prescriptions, ensuring compliance and understanding.
• Coordinate day-to-day traffic of the clinic schedule to maintain patient flow.
• Provide excellent customer service.
• Treat team members and patients with compassion and respect.

Administrative and Compliance Tasks

• Maintain autoclave spore compliance records.
• Assist with medical supply inventory management, including the ordering, receiving, and organizing of medical supplies. Responsible for scanning supplies in and out, ensuring accurate and current information in medical management software.
• Maintain privacy and confidentiality of patient records according to HIPAA.

General Clinic Operations

• Troubleshoot and resolve day-to-day issues.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, and adheres to professional standards, policies, and procedures in compliance with federal, state, and local regulations.
• Working knowledge of managed care basics and experience working with a managed care and Medicare population.
• Assist in training new staff on policies and procedures.
• Other duties delegated by the team lead, RN, physician, or practice manager.

Additional Responsibilities

• Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.
• Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.
• Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
• Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.

Required Skills / Abilities

• Administrative skills, such as answering phone calls, scheduling appointments, and greeting patients.
• Communication skills, including effective communication with patients, families, and other members of the healthcare team.
• Time management skills.
• Cleanliness and adherence to protocols.
• Attention to detail.
• Proficient use of Athena EHR or similar Electronic Health Record (EHR) system.
• Bilingual (Spanish/English)

Education and Experience

• High School Diploma.
• Graduation from an accredited Medical Assistant program is required, or completion of equivalent programs. Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is preferred.
• Current basic life support certification, or ability to complete the course within first 30 days of employment.
• Minimum of 1 year of experience in a physician's office or hospital.

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements

• Involves standing and walking during various tasks.
• Requires full range of body motion, including handling and lifting patients.
• Demands manual and finger dexterity along with eye-hand coordination.
• Occasionally entails lifting and carrying items weighing up to 30 pounds.