Medical Assistant

Marion Health; Marion (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Marion Health is seeking a Medical Assistant to support practitioners in both clinical and front-office tasks. The role includes rooming patients, collecting histories, performing tests, and assisting with injections while ensuring accurate order completion and referrals.

The position requires a high school diploma or equivalent and MA training or experience, with certification requirements including BLS and TB. Strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• MA vocational training or 2 years MA experience in clinical medical office.
• BLS certification or obtain during Orientation and prior to reporting to department.
• TB certification or obtain next available class upon hire.

Responsibilities

• Maintain examination rooms and back office area and interact with patients.
• Obtain clinical history and perform tests as directed by practitioner.
• Ensure completeness of ordered procedures and treatments and smooth patient flow.
• Perform general lab work as needed and administer injections.
• Instruct patients concerning procedures and needs; ensure medical orders and referrals are carried out.
• Register and schedule activities per procedures; maintain EMR files and front office duties.
• Perform other duties as assigned.

Skills

Excellent communication

Team player

Basic computer skills

Infection control awareness

Patient care

Discretion/confidential

EMR familiarity

Education

High school diploma or equivalent

MA vocational training or 2 years MA experience in clinical medical office

BLS certification or obtain during Orientation

TB certification or obtain next available class

CCMA certification

Tools

EMR system

Job description

Under the direction of the practitioner, maintains examination rooms and back office area, interacts with patients, obtains clinical history and performs tests as directed by the practitioner. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work as needed, administers injections, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and department procedures. Maintains EMR files and performs general front offices functions as needed. Performs other duties as assigned.

• High school diploma or its equivalent;
• M.A. vocational training program or equivalent training -or-
• M.A. experience for at least two (2) years in a clinical medical office setting; -and-
• BLS certification or must obtain during Orientation and prior to reporting to department.
• TB certification or must obtain at next available class upon hire.

Preferred Job Requirements

• CCMA certification

Skills / Knowledge / Abilities

• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Ability to problem solve and work well in a team environment.
• Basic computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Excellent customer service skills with special emphasis on patient centered care.
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.
• Ability to promote compassion and a therapeutic environment.
• Basic working understanding of the concepts of infection control principles to prevent the spread of infection to patients, self and others.
• Ability to react appropriately to any environment or situation.
• Ability to manage several assignments simultaneously and appropriately prioritize based on caseload and patient needs.

Working Conditions

• Typical clinical office environment with frequent standing and walking.
• Work subject to interruptions and occasional high stress levels.
• Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards.
• Works with protected health information.
• Works in close proximity to patients and visitors.
• Ability to work occasional extended hours, based on the needs of the practice and flexibility to work at other practice locations.

Physical and Mental Activities, Tools and Equipment

• Standing, walking, stooping, bending, lifting, pushing and pulling to provide patient care and to utilize patient care devices necessary to perform duties in a safe manner.
• Ability to use equipment found in patient room or nursing area.

Equal Opportunity Employer
Marion Health is a smoke-free environment.