Medical Assistant

Frontier Direct, LLC; Leander (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Frontier Membership for you and your

Voluntary insurance: short-term/long-­

401(k) plan with financial wellness

Job summary

Frontier Direct, LLC in Leander, TX is seeking a Medical Assistant to support daily clinic operations and direct patient care. You will work with PCPs to manage an assigned patient panel, perform vitals, phlebotomy, and basic in-office procedures, while coordinating with imaging, labs, and specialists.

You should be skilled in ECG/EKG, IVs, injections, and have hands-on experience with multiple EHR/EMR systems. BLS certification and bilingual (Spanish/English) are highly valued.

Qualifications

• Minimum of 2 years as a Medical Assistant.
• Experience in a clinic setting with diverse patient ages.
• Proficient in ECG/EKG, phlebotomy, IVs and injections (SC/IM).
• Experience with multiple EHR/EMR systems and strong communication.
• Active BLS certification or ability to obtain.

Responsibilities

• Educate and empower members on using Frontier membership.
• Work with paired PCPs to serve assigned patient panel.
• Coordinate provider needs to enable successful patient care.
• Coordinate with outside service providers (imaging, labs, specialists).
• Perform vitals, phlebotomy, ECGs, IV procedures; assist in in-office procedures.
• Welcome members and guide them through the clinic experience.
• Follow up with members to ensure care and accessibility.
• Communicate with patients by phone, text, and email.
• Restock exam rooms and manage lab supplies; maintain clinic cleanliness.
• Represent the facility at community events to promote services.

Skills

ECG/EKG proficiency

Phlebotomy

IV administration

Injections (SC/IM)

EHR/EMR systems

Bilingual Spanish/English

Communication

Organizational skills

Education

BLS certification

Tools

EHR/EMR software

Job description

At Frontier, we are transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!

TRANSFORM HEALTHCARE AND CREATE MASSIVE IMPACT

We build experiences people love by incorporating empathy, care and trust. We challenge the status quo to restore the patient-provider relationship, starting with a team that deeply cares about healthcare and each other.

DO THE BEST WORK OF YOUR LIFE

We’ve redefined patient care and engagement, proving it’s possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant (MA) and do the best work of your life.

WHAT YOU’LL BE DOING

• Educate and empower members on how they can use their membership inside and outside of Frontier
• Be on a team! Work with your paired PCP’s to provide quality care and service to your mutually assigned patient panel
• Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success.
• Coordinate with our contracted outside service providers (imaging, labs, or specialists)
• Perform vitals, lab testing, EKGs, phlebotomy and IV procedures
• Assist providers with in office procedures to ensure smooth and efficient patient care
• Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands
• Conduct regular follow ups to ensure members feel cared for and know that YOU got their back in the complicated medical system
• Customize the member experience by communicating directly with your patients by phone, text, and email
• Work collaboratively with colleagues to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab. Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
• Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public
• This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholder

Requirements

SOUND LIKE YOU?

• Minimum of 2 years of experience as a Medical Assistant
• Experience working in a clinic setting
• Experience providing care to all ages, including pediatrics
• Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). An onsite skills assessment is required as part of our recruitment process.
• Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems
• Active BLS certification or to ability to obtain
• Bilingual (Spanish/English)
• Adaptable and open to change in process and technology
• Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers

BENEFITS

Taking Care of You Now and Your Future

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances.
• 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools

Generous Time Off

• Enjoy accrued (PTO) . Within this benefit, we include up to 5 unplanned days off per year
• 9 additional company holidays
• Parental leave policies