Medical Assistant

United Digestive; Lawrenceville (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

United Digestive is seeking a Medical Assistant to support physicians with patient care, chart management, and clinical clerical tasks in our Lawrenceville, GA office. The role involves triage, rooming patients, assisting with procedures, and EMR data entry, while ensuring HIPAA compliance and high-quality patient service.

Required CMA credential and 2–3 years of gastroenterology experience are preferred; CPR certification is a plus. Proficiency in EMR and MS Office is expected.

Qualifications

• Current CMA or equivalent.
• CPR certification preferred.
• 2–3 years of specialty clinical experience; gastroenterology preferred.
• Proficiency with EMR and Microsoft Office; HIPAA compliance.

Responsibilities

• Monitor patient flow and prepare exam rooms.
• Triages patients, collects history, and assists physicians.
• Schedules tests and obtains results; communicates findings to staff and patients.
• Enter prescription refills in EMR and maintain charts.
• Maintain HIPAA confidentiality and professional demeanor.
• Provide patient education and coordinate with UD staff.

Skills

Patient care

EMR proficiency

HIPAA compliance

Communication

Education

Certified Medical Assistant

Tools

EMR systems

Microsoft Office

Job description

GENERAL SUMMARY OF DUTIES: United Digestive’s (UD) Medical Assistant is responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions.REPORTS TO: Practice ManagerRESPONSIBILITIESDuties include but are not limited to:Monitors schedule and organizes patient flow for physician office visits or in-office proceduresAccompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physiciansSchedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessaryPerforms or assists physician with in-office ancillary services, procedures, and specialty servicesManages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely mannerPrepares charts in the EMR prior to the physician visit according to practice processHas knowledge of drug uses and dosage requirements; ensures sample medications are up to dateEnters requests for prescription refills into the EMRPerforms upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipmentAccurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or proceduresAnswers emails and voicemails and returns patient calls in a timely and efficient mannerCompletes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accountsAbides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient informationParticipates in staff meetings as directed by the Practice ManagerCross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice ManagerPerforms any other duties and/or special projects as assignedREQUIRED EDUCATION, SKILLS & EXPERIENCECurrent Certified or Registered Medical Assistant, or equivalent experience required; CPR certification preferred; 2-3 years of specialty clinical experience, gastroenterology experience preferred. Medical Assistant must be computer literate and able to operate various healthcare systems and multiple Microsoft Office applications.ADDITIONAL SKILLS AND EXPERIENCEMedical Assistant must have or be able to:Provide a high level of customer service at all timesThe ability to deal with patients, visitors, co-workers, and physicians with courtesy and respectDisplays a professional outgoing warm and helpful attitudePossesses compassion for dealing with people who are ill and need helpPlan, prioritize, and complete multiple tasks as delegatedWork under pressure; assess, respond to, and communicate issues in a timely mannerCommunicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-personInterpret and apply clinical and non-clinical policies and proceduresBe reliable, punctual, and able to work independentlyPHYSICAL/MENTAL/ENVIRONMENTAL DEMANDSRequires sitting and standing associated with a normal office environment. Travel required as business needs dictate.