Medical Assistant

LA Health Solutions; Kenner (LA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Continued Education Programs

Paid Time Off

Retirement Plans

Job summary

LA Health Solutions is seeking a full-time Certified Medical Assistant to be the first point of contact in a busy specialty practice in Metairie. You will manage patient flow, document vital signs, and support clinicians with exams and education.

The ideal candidate has 2+ years in customer service or reception, may speak Spanish, and has familiarity with E-Clinical Works. MA certification and CPR are preferred; traveling to nearby clinics may be required.

Qualifications

• Two or more years of customer service or reception experience.
• Spanish speaking and knowledge of E-Clinical Works a plus.
• Experience in spine care is highly recommended.

Responsibilities

• Prepares patients for exams and procedures.
• Interviews patients, records vital signs, and details for the medical record.
• Performs medication review and reconciles current medications.
• Supports patient education with materials and after-care instructions.
• Facilitates patient flow and rooming, maintaining HIPAA compliance.
• Relays clinician instructions to pharmacy and patients.
• Maintains clean, stocked exam rooms and organizes daily setup.
• Handles patient questions with courtesy and professionalism.
• Other duties as assigned.

Skills

Customer service

Medical office

English proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

E-Clinical Works

Job description

LA Health Solutionsis an integrated medical facility focused on providing the community with multiple specialty services including orthopedic and neurology care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care.

We are looking for a professional, service-oriented team player to join our very busy specialty practice in Metairie. As a full-time Certified Medical Assistant, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment. Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.

The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous, and professional attitude in the workplace. Great attention to detail and clear communication with patients are essential.

General Summary:

A non-exempt position responsible for daily patient flow for the practice for whom they work. Must use triage skills to make appropriate patient health assessments and to anticipate physician’s needs as they relate to the patients’ medical care. This position will require some traveling to all the surrounding clinics.

Essential Job Responsibilities:

• Prepares patients for appropriate exams/procedures
• Interviews patients, measures vital signs, and collects other pertinent information as required by department. Records information in the patient’s medical record.
• Performs medication review and reconciliation. Notes allergies as well as verifies medications patient is currently using. Medications patient has discontinued are recorded in visit notes.
• Assists in patient education by providing informational pamphlets and after-care instructions and/or after-visit summaries as instructed by the Clinician or according to Company Policy.
• Gathers appropriate documents and signatures necessary to assist the Clinician in making treatment decisions.
• Receives and records lab/radiological test results (may include outside medical records) via telephone or computer and ensures that those results and related reports are with the patient’s medical record at the time of the patient’s visit.
• Relays Clinician instructions/orders to pharmacy (refills only without changes), patients, and other entities via computer, phone, fax, or mail.
• Ensures that exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients.
• Manages rooming and patient flow, including pre-visit preparation, assisting with the patient visit, and post-visit duties.
• Contributes to team effort by accomplishing related results as needed.
• Must exercise utmost diplomacy and tact to provide excellent customer service for patients, practice confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Other duties as assigned.

Education:

High school diploma or equivalent; some college preferred.

Experience:

Two or more years of experience in customer service or reception, preferably in a health care environment. Spanish speaking and knowledge of E-Clinical Works a plus. Experience in spine care is highly recommended.

Certifications/Training:

MA certification and FA/CPR preferred.

Benefits:

• Health, Vision, and Dental Insurance after 60 days
• Continued Education Programs
• Paid Time Off
• Retirement Plans

• Monarch Medical Managementis an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.ocal, state, or federal law.