Medical Assistant

UPMC-GoHealth Urgent Care, LLC; Imperial (CA); On-site; USD 40,000 - 48,000; Full time

Job summary

UPMC-GoHealth Urgent Care, LLC in Imperial, California, is seeking a Medical Assistant to support providers and patients through patient care management, organization and clear communication.

The role involves patient registration, vitals, point-of-care testing, documentation, and front desk tasks, while upholding our values of collaboration, integrity, and accountability. BLS certification and MA program or equivalent preferred; 1+ year experience encouraged.

Qualifications

• Graduate of a Medical Assistant Program preferred
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
• High school diploma or equivalent required
• Basic Life Support (BLS) certification required at time of hire (ARC or AHA)

Responsibilities

• Conduct patient registration, including securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
• Process co-pays and schedule patient appointments for assigned center
• Coordinate provider referrals to assigned Specialist
• Answer patient questions regarding their care and keep them informed of their status
• Prepare patients for examination, including documenting medical history and purpose of visit
• Perform preliminary vital signs and elevate critical cases to provider as needed
• Conduct point of care testing (flu, strep, urinalysis, ECG, HCG) and relay results
• Maintain exam rooms, front desk, and reception area inventory and compliance
• Maintain medical records and scan charts to patient files
• Open and close duties including cash handling and end-of-day communications
• Follow operating instructions to perform daily controls and calibration of equipment; document QA/QC logs
• All other duties as assigned

Skills

Collaboration

Innovation

Diversity and Inclusion

Integrity

Accountability

Education

Medical Assistant program

High school diploma or equivalent

Tools

BLS certification

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Department: Center Operations

Entity: Team Members affiliated with Joint Ventures

Job Relationships

Responsible to: Manager, Regional Operations or On-Site Manager

Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager

Positions supervised: None

Job Summary

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Job Requirements

Education

• Graduate of a Medical Assistant Program preferred
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
• High school diploma or equivalent required

Work Experience

• Medical Assistant experience preferred for Graduate of a Medical Assistant Program
• 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
• Knowledge of medical terminology strongly preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).

Core Competencies:

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Additional Knowledge, Skills, and Abilities Preferred

• None

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!