Medical Assistant

Lehigh Valley Health Network, Inc.; Hamburg (Berks County); On-site; USD 21,000 - 28,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team at the Hamburg location. You will assist with exams, take medical history, handle basic clerical tasks, and support front office functions to ensure smooth patient flow.

The role requires a Specialized Diploma as a Medical Assistant and BLS within 30 days, with preferred national certifications. Expect day shifts in a hospital setting with a collaborative team environment and focus on patient-centered care.

Qualifications

• Specialized Diploma as a Medical Assistant required.
• AHA Basic Life Support - PA required within 30 days.
• Preferred credentials include national or state medical assistant certifications.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms.
• Performs medical history collection and medication refill per protocol.
• Collects and prepares lab specimens and schedules authorizations for referrals/procedures.
• Identifies patient risks and communicates with the nurse or provider.
• Adheres to clerical, clinical, and EMR workflows.
• Provides front office support and excellent patient service.
• Collects co-payments, schedules appointments, updates demographics, and referrals.

Skills

Initiative

Independent work

Computer skills

EMR

Excel

Education

Specialized Diploma as a Medical Assistant

CCMA Certification

CMA Certification

CMAC Certification

MAC Certification

NCMA Certification

NRCMA Certification

RMA Certification

Tools

EMR

Word Processing

Excel

Job description

Imagine a career at one of the nation’s most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the “Best Hospitals” by U.S. News & World Report for 23 consecutive years. We’re a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center’s prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an ‘A’ grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN’s commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you’re considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient’s history and personal information, scheduling appointments, responding to patient communications, and rooming patients.

Job Duties

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Minimum Qualifications

• Specialized Diploma as a Medical Assistant
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Preferred Qualifications

• Associate’s Degree from a Medical Assistant Program
• CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania or
• CMA - Certified Medical Assistant - AAMA - State of Pennsylvania or
• CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania or
• MAC - Medical Assistant Certified - AMCA - State of Pennsylvania or
• NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania or
• NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania or
• RMA - Registered Medical Assistant AMT - State of Pennsylvania

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

700 Hawk Ridge Dr

Primary Location:

Health Center at Hamburg

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Office Hours: Monday-Tuesday 8a-7p, Wednesday-Friday 8a-5p. Hours Variable

Department:

1012-20108 LVPG-L Family Med - Hamburg