Medical Assistant

E.N.T. Specialty Partners; Hagerstown, Frederick (MD, MD); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

E.N.T. Specialty Partners in Hagerstown, MD is seeking an experienced Medical Assistant to support patient care and front desk duties on a full-time basis. The role involves taking vitals, assisting physicians, ordering tests, and managing patient scheduling and communications.

The position requires a high school diploma (GED acceptable) with preference for MA credentials and CPR certification. Training in medical terminology and EMR usage is advantageous.

Qualifications

• High school diploma or GED; medical assistant training preferred.
• 1 year of customer service experience preferred.
• Knowledge of medical terminology.
• Current CPR certification preferred and immunization requirements may apply.

Responsibilities

• Take patient vitals and collect health history.
• Assist doctors with examinations, charting, and care plans.
• Order tests and imaging as needed.
• Coordinate follow-up care and patient communications.
• Greet patients and manage front desk duties and scheduling.
• Assist with scribing and basic office procedures.

Skills

Customer service

Medical terminology

Computer skills

Education

High school diploma or GED

Medical assistant diploma

Tools

Electronic Health Records

Job description

Job Details:

Level: Experienced, Job Location: CAdENT Central Hagerstown - Hagerstown, MD, Position Type: Full Time, Education Level: High School, Salary Range: $17.85 - $25.20Hourly, Travel Percentage: Up to 50% , Job Shift: Day, Job Category: Medical Assistant, Job Title: Medical Assistant

Travel: Hagerstown occasionally

Essential Job Responsibilities:

• Patient vitals and intake health history and reason for visit
• Assisting the doctor(s) with charting patient exam, assessment and plan
• Ordering necessary tests, imaging etc
• Managing follow-up care
• Communicating with patients regarding their test results, prescriptions or other recommendations
• Prepping and assisting in office procedures
• Cleaning and sterilization of instruments
• Inventory and stocking of medical supplies
• Scribing
• Allergy injections
• Scanning, assigning and progress noting incoming documents and health records
• Exam room setup and routing cleaning

Front Office Duties :

• Greet and check in patients that enter the office
• Responsible for patient check in and check out related tasks.
• Answer multi-phone lines
• Work multiple scheduling system and multiple schedules
• Check reports daily for cancelled or reschedule requests
• Co-ordinate and schedule appointments for patients in person and on the phone
• Reschedule appointments when changes occur in the schedule
• Treat patients in a friendly, respectful, professional manner.
• Responsible for the timeliness of the patient flow and the accuracy of the information received from the patient.
• Have each patient sign in at the front desk for their appointment.
• Have follow-up patients complete and update patient demographic form as needed
• Healthcare insurance knowledge
• Collecting co-pays and outstanding balances

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Qualifications:

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting preferred.

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Other Requirements: Current documentation of a national certification preferred. Current CPR certification preferred. Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis).

Performance Requirements:

Knowledge:

• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of specific assisting tasks related to particular medical practice.
• Knowledge of information that must be conveyed to patients and families.

Skills:

• Skill in performing medical assistance tasks appropriately.
• Skill in tact and diplomacy in interpersonal interactions.
• Skill in understanding patient education needs by effectively sharing information with patients and families.

Abilities:

• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.

Equipment Operated:

Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc.

Mental/Physical Requirements:

Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.