Medical Assistant

GoHealth Urgent Care; Greenwood (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

GoHealth Urgent Care in Greenwood, IN seeks a personable Medical Assistant to support providers, radiologic technologists, and patients from check-in to discharge. This fast-paced, patient-facing role rewards organized, service-oriented team players who thrive in collaborative environments.

The successful candidate will have a Medical Assistant certification at hire, strong communication skills, and familiarity with EMR systems; prior MA program graduate preferred.

Qualifications

• Strong communication skills and patient service orientation.
• Proficiency with EMR systems and Microsoft Office.
• Certification as Medical Assistant required at time of hire.
• High school diploma or equivalent required.

Responsibilities

• Register patients and verify insurance and eligibility.
• Room patients and prepare them for examination.
• Record medical history and vital signs.
• Perform point-of-care testing (flu, strep, urinalysis, ECG).
• Assist providers during patient visits and communicate patient needs.
• Process co-pays and schedule follow-up appointments.
• Maintain clean, stocked exam rooms and front desk areas.
• Manage medical records and patient communications.
• Answer phones and respond to inquiries.
• Support daily clinic operations including opening/closing duties.

Skills

Medical terminology

EMR systems

Microsoft Office

Team-oriented

Education

High school diploma

Medical Assistant program

Tools

EMR software

Microsoft Office

Job description

Medical Assistant

It’s fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

About Us

At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability.

Position Summary

As a Medical Assistant, you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge. We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment.

What You’ll Do

• Register patients and verify insurance and eligibility


• Room patients and prepare them for examination


• Record medical history and vital signs (blood pressure, temperature, etc.)


• Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG)


• Assist providers during patient visits and communicate patient needs


• Process co-pays and schedule follow-up appointments


• Maintain clean, stocked, and organized exam rooms and front desk areas


• Manage medical records, documentation, and patient communications


• Answer phones and respond to patient inquiries


• Support daily clinic operations including opening/closing duties

Required Qualifications

• Medical Assistant certification is REQUIRED at time of hire

Accepted Certifications Include

• CCMA – Certified Clinical Medical Assistant (NHA)


• CMA – Certified Medical Assistant (AAMA or CHP)


• RMA – Registered Medical Assistant (AMT, AAH, or ARMA)


• NCMA – National Certified Medical Assistant (NCCT)


• NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

• Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire


• High school diploma or equivalent required

Preferred Qualifications

• Graduate of a Medical Assistant program


• 1+ year of Medical Assistant experience within the last 3 years


• Strong knowledge of medical terminology

Skills & Attributes

• Excellent communication and patient service skills


• Ability to multitask and prioritize in a fast-paced environment


• Strong organizational and time management skills


• Proficiency with EMR systems and Microsoft Office


• Team-oriented with a collaborative mindset

Our Core Values

We Live Our Values Every Day

• Collaboration – Working together to deliver the best outcomes


• Innovation – Improving processes and the patient experience


• Diversity & Inclusion – Respecting and valuing all perspectives


• Integrity – Doing the right thing, always


• Accountability – Taking ownership and delivering results

Why Join Us?

• Competitive pay and benefits


• Monthly bonus based on performance metrics


• Opportunities for growth and development


• Supportive, team-oriented culture


• The chance to make a meaningful impact in your community

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

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