Medical Assistant

Oak Street Health, part of CVS Health; Fort Wayne (IN); On-site; USD 25,485 - 43,697; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health, part of CVS Health, is seeking a Medical Assistant in Fort Wayne, Indiana to gather necessary medical information for patient care. The role requires collaboration, attention to detail, and a passion for patient experience.

Responsibilities include ensuring efficient patient flow, responding to requests for support, and conducting quality control checks. Required qualifications include certification or graduation from an accredited program and at least 1 year of experience in a medical assistant role.

The position offers a comprehensive benefits package and competitive pay rate of $18.50 - $31.72 per hour.

Qualifications

• 1 year experience as a medical assistant.
• Proficiency in non-English languages based on center demographics.
• US work authorization required.

Responsibilities

• Ensure efficient patient flow and complete vital signs.
• Respond to patient requests for support.
• Conduct routine quality control checks.

Skills

Problem-solving skills

Strong communication skills

Customer service orientation

Education

Graduation from an accredited medical assistant course

State or national certification

CPR or BLS Certification

Tools

Electronic Medical Record experience

Gmail

MS Word

Excel

Job description

Title: Medical Assistant

Oak Street Health

Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments.

Responsibilities

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, required screenings, and medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests (A1C, spirometry, EKGs, blood draws for lab testing, etc.)
• Import required documents into EMR via scanning or PDF upload
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• Conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies, and/or assist in maintaining center lab
• Other duties as assigned

Required Qualifications

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills: ability to quickly navigate and use multiple programs (Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.)
• Proficiency in non‑English languages as required by the center's demographics
• US work authorization

Strongly Preferred Qualifications

• Minimum of three years in a Medical Assistant role
• Successful mastery of the workflow in previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in patients’ lives

Preferred Qualifications

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

Other Skills

• Problem‑solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.50 - $31.72 per hour (base hourly rate or base annual full-time salary). Eligible for CVS Health bonus, commission, or short-term incentive program.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility.

Equal Employment Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.