Medical Assistant

Central City Health; Detroit (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Loan forgiveness

Disability insurance

Health savings account

Flexible spending account

Employee assistance program

Job summary

Central City Health in Detroit, MI is seeking a Medical Assistant to support a multidisciplinary team delivering primary and behavioral health care in-person. This full-time role emphasizes patient comfort and teamwork.

Requirements include a high school diploma or GED, completion of an MA program, CMA/MA certification, CPR/BLS, medical terminology knowledge, and 2+ years of EHR experience; MCIR familiarity is preferred. Vaccination policies apply.

Qualifications

• High school diploma or GED required.
• Graduate of Medical Assistant program required.
• Certified Medical Assistant (Required)
• CPR or BLS certification required.
• Knowledge of medical terminology.
• Experience with EHR systems and MCIR preferred.

Responsibilities

• Perform direct patient care with emphasis on quality and customer service.
• Prepare for patient appointments by updating records and exam rooms.
• Triage patients within 15 minutes of registration.
• Assist providers during examinations and procedures.
• Maintain compliance with productivity and confidentiality standards.

Skills

Medical terminology

Team collaboration

Patient care

Education

High school diploma or GED

Graduate of Medical Assistant program

Certified Medical Assistant (Required)

CPR or BLS certification

MCIR familiarity

Tools

EHR systems

Job description

Who We Are:

Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain’s Detroit Business honoring her exceptional contributions to the health and well-being of our community.

Our Mission:

To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect.

Our Core Values:

Some Of Our Values Include

• An environment that supports health and recovery.
• Person centered principles in the delivery of care.
• An environment characterized by cultural sensitivity, integrity, teamwork and trust.
• A commitment to service excellence and continuous quality improvement.
• Persons served take both an active part in their treatment and the organization.
• An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”

Job Summary

Central City Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Medical Assistant (MA) is required to perform a wide variety of duties and responsibilities in a manner that emphasizes quality care and customer service. The MA works collaboratively with clinical and support staff in the provision of direct patient services, exhibiting flexibility and a “can-do” attitude. The Medical Assistant serves as a point of contact for other internal and external providers, with the goal of fostering an environment that promotes patient comfort, trust, and team-based care. The MA must exemplify the core values and mission of the organization, always exercising the utmost discretion, diplomacy and tact in patient/staff interactions.

Responsibilities

• Ensures all actions, represent the organization in a highly professional manner.
• Prepares for patient appointments by reviewing and updating patient records.
• Maintains exam rooms according to protocol.
• Monitors stock inventory and reports low stock to the Clinical Care Manager.
• Triages patients effectively within fifteen minutes of registration time.
• Assist patients in obtaining supportive services.
• Completes thorough and accurate MA assessments.
• Reviews patients’ Care Registry for due or overdue screenings.
• Maintains compliance with productivity requirements.
• Assists provider upon request during examinations.

Education & Experience

• High school diploma or GED required.
• Graduate of a Medical Assistant program required.
• Medical Assistant certification preferred.
• Cardiopulmonary and Basic Life Saving (BLS) certification required.
• Must possess knowledge of the healthcare field including medical terminology.
• Experience working in a Federally Qualified Health Center preferred.
• Familiarity with medical laboratories and Michigan Care Improvement Registry (MCIR).
• Knowledge of PCMH preferred.
• Must be able to work cooperatively with staff.
• Must maintain confidentiality relating to treatment in accordance with HIPAA.

“This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required.”

Job Type

Full-time.

Pay

From $20.50 per hour.

Benefits

• Dental insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Health insurance.
• Health savings account.
• Life insurance.
• Loan forgiveness.
• Paid time off.
• Vision insurance.
• People with a criminal record are encouraged to apply.

Education

• High school or equivalent (Required).

Experience

• EHR systems: 2 years (Required).

License/Certification

• Certified Medical Assistant (Required).
• CPR or BLS Card (Required).

Work Location

In person.