Medical Assistant

Mercy-GoHealth Urgent Care; Delaware; On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision & more

401(k) with company match

Generous PTO starting at 208 hours

Job summary

Mercy-GoHealth Urgent Care is seeking a Medical Assistant to join our on-site urgent care network. You will register patients, verify insurance, process payments, schedule referrals, and support providers with routine clinical tasks.

A Medical Assisting program graduate and BLS certification are required, with MA certifications (CCMA, CMA, RMA, NCMA, NRCMA) or equivalent nursing credentials accepted at hire.

Qualifications

• High School Diploma required.
• Graduate of a Medical Assisting Program required.
• Basic Life Support (BLS) required at time of hire.
• One of the following MA certifications required at time of hire: CCMA, CMA, RMA, NCMA, NRCMA.
• CPOE certification within two weeks of start date.

Responsibilities

• Register patients, collect insurance documents and verify eligibility.
• Process co-pays and schedule appointments for centers.
• Coordinate referrals to specialists.
• Answer patient questions and inform patients of status.
• Prepare patients for examination and document medical history.

Education

High School Diploma

Graduate of a Medical Assisting Program

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

ChristianaCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.

At ChristianaCare -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

Why You'll Love This Role

• Competitive Pay: This position offers monthly incentive pay based on performance metrics
• Base Salary Range: $19.50-27.00/hour

  The range above reflects the good-faith salary range the Company reasonably expects to pay for this position at the time of posting. Actual compensation will depend on experience, skills, education, and other business-related factors.

• Ongoing referral bonus opportunities
• Training & Development:
  • Hands on, immersive training & coaching program with classroom and shadowing days alongside peers
  • Onsite Managers who are passionate about supporting team members and their growth
• Benefits:
  • Medical, Dental, Vision & more
  • 401(k) with company match
  • Generous PTO: starting at 208 hours annually

Job Requirements

Education

• High School Diploma required
• Graduate of a Medical Assisting Program required

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire , obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
• Additionally, CPOE certification for order entry is required within two weeks of the start date.
• In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to the provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.