Job Title Description: Medical Assistant
Job Type: Staff
FLSA Type: Non-Exempt, Hourly
DOT Code: 43-6013.00
Job Family: Practice Operations
Reports To: Practice Manager
Interfaces With: Patients, Physicians, Co-workers at all OGGI locations, outside vendors/clients.
Work Location: Olentangy Office, Dublin Office, Gahanna Office, Westerville Office, Pickerington Office
Job Overview: Assistspatients ina timely, courteous, and professional manner.Will provideaccurateinformation, and scheduleappointments, (or physician) orders.
Key Responsibilities
Core Responsibilities
- Room patients inclinc. Rooming patients include (but not limited to) taking vitals, reviewing health history, medication reconciliation, and reason for visit as well as cleaning rooms between patients
- Daily reviews and has working knowledge ofphysician’sschedules.
- Travel between offices isrequired.
Additional Responsibilities
- Assist(PSS and front desk) with various office duties including but not limited to letters, portal messages, etc.atthe direction of the PracticeManager.
- Receptionist duties and will back up receptionist when neededatthe direction of the Practice Manager.
- Attend all office meetingsand inservices asrequired.
- Stocking rooms
- Occasionallyassistingwith sample medication process
- Maintainingconfidentiallyofpatient,personaland financial information byutilizingHIPAA guidelines and regulations.
- Any other tasks as requested by the physician,executive director,human resourcemanager, and/or thePractice Manager.
- Willingness to learn new tasks, becross-trainedwithin the office, and be flexible withwork loadto help office flow.
- Flexibility in workinghourswilling to work occasional overtime.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology.
- Knowledge of HIPAA regulations.
- Ability to organize workmaterialand/or charts to ensure accuracy of patient records.
- Ability to relate to all levels of patients, staffmembersas well as external providers and/or agencies.
- Follows the personal appearance policy andmaintainsprofessionalism.
- Knowledge ofoffice procedures and methods including telephone communications, office systems, and record keeping
- Knowledge ofbusiness communication, including style and format of letters, memoranda, minutes, and reports
- Skill to use a personal computer and various software packages
- Ability toestablishpriorities, work independently, andproceedwithobjectiveswith little supervision
- Ability to handle and resolve recurring problems
Required Qualifications
- Must havehighschool diploma or equivalent.
Preferred Qualifications
- Prefer2 years’ experience working in a medicalenvironment.(office, clinical, or hospital)
Physical Requirements
- Appliesthe principles of body mechanics in lifting or moving people, or equipment (occasional).
- Must be able to independently lift 25 pounds (occasional).
- Physical ability toretrieve andfile records ina tall file cabinet. (Frequent)
- Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent).
- Ability to communicate in person(frequent).
- Medicaloffice requiringcontact with adult patients.
- Office workstation environment withnumerousemployees.
- Follow company policy as it relates to social media and personal cell phone usage.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.