Medical Assistant

Patient First; Colonial Park (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Patient First in Massachusetts is seeking a capable Medical Support Assistant to help prepare patients for exams, gather vital signs, and assist clinicians throughout shifts.

You will use the electronic medical record system, restock rooms, manage supplies, and ensure cleanliness. This role requires 18+ years, high school graduate, and ability to lift up to 50 pounds. Teamwork and reliable service are essential.

Qualifications

• Must be 18 years or older.
• Typing experience required.
• High school graduate or equivalent.
• Minimum of one year of clinical experience in a hospital or physician's office preferred.
• Ability to hear pages, bells, and phone system.
• Ability to sit, stand, and walk for long periods (4–7 hours).
• Ability to lift up to 50 pounds.
• Willingness to attend CPR classes and code drills.
• Ability to prioritize and handle multiple tasks.
• Willingness to work at any center due to staffing center emergencies.

Responsibilities

• Locate patients and obtain vital signs; triage and prepare patients for exams.
• Electronically order labs, x-rays and supplies as directed.
• Notify nurse/physician when patient is ready for exam; communicate symptoms.
• Assist nurses and physicians with patient care.
• Maintain cleanliness of treatment area and equipment.
• Restock supplies and maintain laundry areas.
• Use EMR system for documentation.
• Attend staff meetings and follow policies.

Skills

Typing experience

Communication

Teamwork

Customer service

Education

High school graduate or equivalent

1 year clinical experience in hospital/physician office

Tools

Electronic medical record (EMR) system

Job description

The responsibilities of this job include, but are not limited to, the following:

• Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients' medical condition and preparing patients for physicals and medical treatment by Physicians and Nurses;
• Electronically ordering lab, x-ray, and medical supplies as directed;
• Notifying the Nurse and/or Physician when patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs;
• Assisting Nurses and Physicians with various forms of patient treatment and care;
• Handling Physician and Nurse requests with respect and in a timely manner;
• Sterilizing and setting up instruments;
• Washing, drying, folding, and restocking laundry. Maintaining the cleanliness of the washing machine and dryer lint trap;
• Receiving and storing supplies; restocking treatment rooms as needed;
• Reporting to Charge Nurse before leaving at the end of the shift;
• Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, Director of Medical Support (DMS), and Physician;
• Adhering to established policies and procedures;
• Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed;
• Participating in maintenance assignments as necessary and as directed;
• Understanding and using the electronic medical record system;
• Attending staff meetings as scheduled by the Nurse Supervisor or DMS;
• Operating, using, and maintaining medical and office equipment as trained;
• Completing assigned checklists and Policy Manager tasks within the assigned shift;
• Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations);
• Fostering teamwork and ensuring a positive and professional atmosphere;
• Providing positive, warm, and friendly service in all interactions;
• Understanding and performing all duties as assigned.

Minimum education and professional requirements include, but are not limited to, the following:

• Employee must be 18 years of age or older;
• Minimum typing experience;
• High school graduate or equivalent;
• Minimum of one year of clinical experience in a hospital or physician's office preferred;
• Ability to hear pages, bells, and phone system;
• Ability to sit, stand, and walk for long periods of time (possibly 4-7 hours at a time);
• Ability to lift up to 50 pounds;
• Ability to attend scheduled CPR classes and code drills;
• Ability to prioritize and deal with numerous tasks at one time;
• Willingness to work at any center due to a staffing or center emergency or reduction of work.