Medical Assistant

BrightView LLC; Colerain Township (OH); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training & certification opportunities

Medical, dental, vision insurance

Tuition reimbursement

Job summary

BrightView Health is seeking a Medical Assistant to support patient care within a clinical setting. You will follow established treatment protocols, assist with specimen handling, and ensure accurate documentation in the EMR. The role emphasizes empathy, teamwork, and compliance with HIPAA and regulatory standards.

Ideal candidates have 2+ years of MA experience, High School Diploma, and comfort working with diverse patient populations in a fast-paced environment.

Qualifications

• 2+ years of medical assistant experience preferred.
• High School Diploma or equivalent required.
• HIPAA knowledge and privacy practices.
• Strong communication and empathy in patient interactions.
• Familiarity with EMR systems and basic lab workflows.

Responsibilities

• Support patient flow and direct care during visits.
• Carry out administrative duties to support patient flow.
• Prepare specimens for shipping and manage lab logistics.
• Maintain inventory and keep a sanitary, organized work environment.
• Document results in the EMR accurately and promptly.

Skills

Verbal communication

Written communication

Empathy and patient care

Team collaboration

HIPAA compliance

MS Office familiarity

Basic lab assistance

Education

High School Diploma or equivalent

Tools

EMR system

Laboratory equipment handling

Job description

Overview

Join our team at BrightView Health as a Medical Assistant and contribute to providing high-quality patient care by following established treatment program policies and procedures. As a Medical Assistant, you will adhere to current medical standards and practices while utilizing your medical skills for planning, assessment, intervention, and evaluation of patient needs. Additionally, you will be responsible for performing laboratory procedures in accordance with best practices, all under appropriate supervision.

Responsibilities

Patient Care

• Facilitate timely and efficient patient flow for the duration of their visit.
• Perform administrative duties to support patient flow as assigned.
• Prepare specimens for shipping.
• Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
• Provide input on overall treatment philosophy, treatment services, and patient care.

Coordination and Communication

• Communicate with various teams regarding patient appointments.
• Attend required meetings/huddles and collaboration within center team.
• Consult team members on lab testing, results, and patient issues.

Documentation and Compliance

• Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
• Timely review, posting, and dissemination of laboratory results.
• Complete timely and comprehensive documentation into the Electronic Medical Records (EMR).
• Maintain new and existing patient accounts, including insurance and billing information.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
• Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired.
• Prior experience with harm reduction a plus.

Qualifications

Experience

• 2+ years of prior medical assistant experience preferred.

Education

• High School Diploma or equivalent

BrightView Health Benefits and Perks

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.