Medical Assistant

Hometown Urgent Care & Occupational Health; Clayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Hometown Primary Care is seeking a Medical Assistant/Receptionist to support clinicians and ensure smooth, patient-centered visits in our outpatient setting. You will handle check-in, administer routine tasks, and help patients navigate insurance and payments.

The role includes vital signs, basic testing, phlebotomy, immunizations per orders, and front-desk duties, with training and onboarding provided.

Qualifications

• 1-2 years of experience in a physician practice or outpatient clinical setting preferred.
• Strong E-Clinical Works Experience Preferred
• Passion for primary care or Internal Medicine
• Self-starter with excellent clinical judgment and communication skills
• CPR certification (or willingness to obtain upon hire)
• Flexibility to travel within region as needed

Responsibilities

• Greet patients and provide exceptional customer service.
• Register patients and verify demographics and insurance.
• Collect payments and handle co-pays.
• Answer multi-line phone system.
• Daily reconciliation of monies collected.
• Keep exam rooms clean and stocked for patient readiness.
• Take patient histories and document vital signs.
• Perform point-of-care testing: strep, mono, glucose, urinalysis, pregnancy, etc.
• Conduct phlebotomy and prepare samples for lab processing.
• Administer immunizations and injections per provider orders.
• Assist with routine exams and procedures (e.g., EKGs, ear/eye irrigations, pelvic exams).
• Educate patients on medication, preventive care, and follow-up instructions.
• Handle patient callbacks, pharmacy coordination, and referral scheduling.

Skills

Patient communication

Teamwork

Multitasking

Tools

E-Clinical Works

Job description

Join Our Growing Team at Hometown Primary Care - Where Patient-Centered Care Comes First!

At Hometown Primary Care, we believe that healthcare is most effective when it's personal, preventive, and centered around long-term patient relationships. As part of the trusted Hometown team, we're proud to deliver compassionate, high-quality care that helps individuals and families lead healthier lives — right in the heart of their own communities.

We are looking for a Medical Assistant/Receptionist who is passionate about building connections, supporting clinical excellence, and enhancing the overall patient experience in a primary care setting.

Overview:

As a Medical Assistant with Hometown Primary Care, you'll be a vital member of our care team — supporting physicians and providers with clinical and administrative responsibilities that ensure smooth, efficient visits and a positive experience for every patient. Your role will help foster trust, continuity, and preventive care success for patients throughout their primary care journey with us.

Duties:

• Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service
• Register patients by obtaining demographic, insurance, and payment information
• Handle payments for services, including applicable co-pays
• Answer multi-line phone system
• Daily reconciliation of monies collected
• Cleans and stocks the site with other members of the team
• Take patient histories and accurately document vital signs
• Perform point-of-care testing: strep, mono, glucose, urinalysis, pregnancy, etc
• Conduct phlebotomy and prepare samples for lab processing
• Administer immunizations and injections per provider orders
• Assist with routine exams and procedures (i.e., EKGs, ear/eye irrigations, pelvic exams)
• Educate patients on medication, preventive care, and follow-up instructions
• Handle patient callbacks, pharmacy coordination, and referral schedulingEnsure exam rooms are clean, stocked, and patient-ready
• Support front-desk duties, including check-in, insurance verification, and payment collection
• Participate in training and onboarding of new team members

Requirements

• 1-2 years of experience in a physician practice or outpatient clinical setting preferred
• Strong E-Clinical Works Experience Preferred
• Passion for primary care or Internal Medicine
• Self-starter with excellent clinical judgment and communication skills
• CPR certification (or willingness to obtain upon hire)
• Flexibility to travel within region as needed

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance