Medical Assistant

Accelerated Urgent Care; Chino (CA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid time off (PTO)

Stocked coffee bar

Flexible schedule

Job summary

Accelerated Urgent Care in California is seeking a skilled Medical Assistant (Back Office) to support providers with patient intake, vitals, and procedures in a fast-paced clinic. You will take patient vitals, document accurately, and assist during exams while maintaining a patient-centered approach.

In this role you will manage lab orders, assist with examinations, and help maintain clinic flow using our EHR and practice management software.

Qualifications

• Must have Medical Assistant Diploma from an accredited program.
• Excellent customer service and professional communication.
• Minimum 1 year of relevant medical office experience.
• Knowledge of multi-line phone systems and basic computer skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Take patient vitals and document accurately.
• Assist providers during exams and procedures.
• Chaperone for patient exams and maintain sterile technique.
• Manage patient flow and clinic scheduling.
• Process orders for labs/imaging and document results.

Skills

Customer service

Communication

Confidentiality

Organizational skills

Education

Medical Assistant Diploma

High School Diploma or GED

Tools

EHR systems

Practice management software

Job description

About Us

Simply put, our purpose at Accelerated Urgent Care is to get you quality care when you need it. We aim to foster a supportive environment where our team members can develop their careers. To promote this goal, we’ve built a diverse and driven team of employees who are all eager to learn from one another and reach Accelerated Urgent Care’s mission of delivering exceptional healthcare to the patients and communities that we are privileged to serve. We are ... a fast-growing company that doubles in size year after year since 2012! Recognized as Kern County’s Top Urgent Care center 6 years in a row! Dedicated to our employees’ career growth; 65% of our Administration and Management team members have been internal candidates! 16 clinics strong across 5 regions in California and growing! Our Core Values: Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, Dedication!

Job Overview

The Medical Assistant position (Back Office) provides a friendly, compassionate, efficient and environment for patients and providers to ensure the highest level of productivity. They will perform a variety of duties related to patients’ assessment, treatment, reevaluation, and discharge. This position will take patient vitals, chart procedures, and provider orders and assist in managing patient flow. Must be able to have face-to-face conversations with patients and staff. Must be able to lift 25 lbs. Work is performed in a medical office setting. Physical demands of position: must be able to sit for long periods of time, must have the manual dexterity to work computer systems and keyboard.

Essential Responsibilities

• Ask questions to collect background story -- leaving notes for providers
• Review health summary with the patient, ensure all the info is accurate
• Take the patient's vitals and record
• Close the loop and ensure that all follow-ups are handled per clinical process and in a timely manner.
• Confirm patients’ current pharmacy preference and update in Experity.
• Process any Rx
• Order Labs and imaging
• Ensure all Dx codes are properly added to lab and imaging orders
• Document every interaction appropriately and timely
• Assist our in-clinic providers with support during exams, procedures
• Chaperone for patient exams.
• Adhere to sterile technique.
• Process specimens appropriately.
• Set up exam rooms with the correct instruments prior to patient rooming.
• Act as a pack with fellow MAs, front office staff, and NPs/MDs to ensure the proper clinic flow.
• Leverage providers with signals if they are running behind / clinic is backed up.
• Communicate and collaborate with your team if there are delays ensuring a high-quality patient experience.
• Monitor the schedule to know who has checked in and respond in a timely manner.
• Uphold the clinical guidelines for Phlebotomy.
• Perform difficult sticks regularly, and with confidence.
• Leverage providers to review labs, and leverage providers in delivering results to the patient.
• Follow the system for Lab review as established by the Medical Director.
• Ensure that all labs are closed out each day.
• Maintain the order and spotlessness of the clinic.
• Maintain standards for cleanliness.

Minimum Requirements | Qualifications

• Medical Assistant Diploma from an accredited school/program
• Excellent, top-notch customer service skills
• High school diploma or GED required.
• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role.
• Knowledge of multi-line phone systems.
• Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping.
• Knowledge of customer service principles and practices.
• Demonstrated initiative and strong organizational skills.
• Exceptional interpersonal communication skills with a positive tone and welcoming body language.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

Preferred | Desired Experience

• 2 years of experience as a medical assistant.
• Confident with blood draws.
• Previously performed COVID testing.

Position Type

Part-time, Non-Exempt

Position Hours

Varied

Job Type

Part-time

Benefits

Medical, Dental, Vision, Life and PTO + Stocked Coffee Bar & Flexible Schedule Options

COVID-19 considerations

Our team follows and adheres to CDC requirements***